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Born_Dead Posts: 96

When I checked the PHONE STATUS on my w950i (in standby mode), it said GPRS UNAVAILABLE...i haven't been able to connect to the internet since the day i bought the phone. Is it possible that the GRPS is absent on my phone and i need to install the feature? OR i won't be never be able to connect to INTERNET? TIA.
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Posted: 2008-01-28 11:05:11
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Rishone Posts: 212

You must get your GPRS connection settings from your service provider. Call their customer service and ask for the GPRS settings for your phone model. They will send you a settings SMS, save it as your defult settings, it will work. BTW who is your service provider, and wht phone model u have.
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Posted: 2008-01-28 13:45:52
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artesea Posts: 222

Sounds like you don't have GPRS at a network level. Give your service provider a call.
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Posted: 2008-01-28 14:01:08
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whizkidd Posts: > 500

You need to get in touch with your Service provider. Does GPRS work on another phone with your sim?
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Posted: 2008-01-28 15:55:00
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Born_Dead Posts: 96

Thanx guys.....i have an Airtel (India) Postpaid connection. i have had the same connection for my w800i and LG Shine and it worked perfectly on both the previous phones. I have been requesting the settings from Airtel time n again n they've been sending me the same. I recvd. several Auto Setup msgs from Airtel. The settings include :

BOOTSTRAP SETTINGS
NETWORK SETTINGS
PROXY SETTINGS
BOOKMARK(w2)

I accepted the settings, made Airtel Live (Airtel's GRPS Service) the Default Internet Account, restarted the phone. But nothing. says COULD NOT CONNECT TO REMOTE SERVER.
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Posted: 2008-01-29 07:04:12
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whizkidd Posts: > 500

Wierd really.. And you don't really need to activate airtel live as it is pre activated on Airtel. Have you tried a reset of the phone? First a minor if not successful, a full reset.
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Posted: 2008-01-29 07:24:00
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Born_Dead Posts: 96

What will i lose if i reset? SMS ?
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Posted: 2008-01-29 07:33:16
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mobilesuit Posts: 35

Sometimes, the phone's sensitivity to signals seems to "get stuck;" like it just turned dumb after awhile. Go into Flight Mode, then back to Phone Mode again. It should try to pick up the GPRS, EDGE, or 3G signal again.


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Posted: 2008-01-30 01:16:16
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Born_Dead Posts: 96

Tried...but the problem persists!
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Posted: 2008-01-30 08:16:20
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Rishone Posts: 212

i suggest you to have a Master reset and SEUS Update even if it says you have the latest firmware.

Before that. do a full back up of your phone.
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Posted: 2008-01-30 08:23:47
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