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goldenface Posts: > 500

'Sony Ericsson' to Launch Call Center in Bulgaria

"Sony Ericsson" are opening call centre in Bulgaria at the beginning of February announced expert.bg.

The centre will manage phone calls and requests as well as provide clients of the company with written and oral assistance on wide range of topics.

Clients will receive information about prices and availability, functions of the devices, connectivity, compatibility, problem solving, fun and download, guarantee and all kind of information about the different products.

The phone number you should dial is 0800 18 778. The services are open 9 to 17 every single day from Monday to Friday.

Customer care is one of the most important aspects of the corporative policy of Sony Ericsson. That is why the company keep on investing in improvement of customer services.


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Posted: 2008-01-29 17:31:53
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PeterKay Posts: > 500

Great idea, with a free number too!

Hope they speak good English?




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Posted: 2008-01-29 17:33:52
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goldenface Posts: > 500

Lets hope the number isn't free at the expense of mega-long waiting times.

I'm sure some feedback will be posted here on Esato.

Esato should provide its own technical support helpline, answering peoples calls, etc
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Posted: 2008-01-29 17:44:51
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PeterKay Posts: > 500

agree GF, a International Esato Call Centre

The IECC can hadle calls from all over the world in any langauge, with a free number and minimal call handling times!


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Posted: 2008-01-29 17:47:14
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NightBlade Posts: > 500

Whooo!!
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Posted: 2008-01-29 17:54:47
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goldenface Posts: > 500


On 2008-01-29 17:47:14, PeterKay wrote:
agree GF, a International Esato Call Centre

The IECC can hadle calls from all over the world in any langauge, with a free number and minimal call handling times!


Sounds too good to be true.
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Posted: 2008-01-29 17:55:17
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NightBlade Posts: > 500

This is sooooooooooooooooooo unexpected!
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Posted: 2008-01-29 17:56:09
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PeterKay Posts: > 500

Congrats to Bulgaria.


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Posted: 2008-01-29 18:00:01
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goldenface Posts: > 500


On 2008-01-29 17:56:09, NightBlade wrote:
This is sooooooooooooooooooo unexpected!


They'll be taking on staff. You'd be an expert and would become a technical analyst in no time at all.
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Posted: 2008-01-29 18:00:04
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NightBlade Posts: > 500

I could!
Sadly, it's not too legal to work outside family businesses at my age...
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Posted: 2008-01-29 18:20:20
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