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< Esato Forum Index > Sony Ericsson / Sony > Symbian phones > P1i - Opera/O2 Mobileweb - could not connect to proxy server Bookmark topic

I'm having a problem connecting to web on the built-in Opera browser. Everything has been ok for last 3 months, but over weekend/today I simply cannot get browser to display web pages. I keep just getting (after long delay trying) the info message "Could not connect to proxy server".

I am a O2-UK pay monthly customer with "Web bolt-on"; the internet account being used is "O2 Mobileweb"; and as I say, it has been working fine for months... until now!

Also, the same "O2 Mobileweb" account allows me to successfully get my emails and get HandyWeather updates... it's ONLY the bulit-in Opera browser that has the problem!

Called O2 customer services - they re-sent me the account settings, but I still have the same issue - they then said to take phone to shop for sending in for repair! Don't want to have to do this though!

I did try switching off "use Proxy" in the O2 Mobileweb account settings - this seemed to work - but obviously question is why was all ok before/but not know?

Anyone else on O2 having/or had a similar problem with connecting to web pages on "O2 Mobileweb"?

Guess I could do a FW re-flash to see if sorts out before taking back to O2 shop?
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Posted: 2008-02-11 17:13:56
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I'm having problems with my Mobileweb account today as well
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Posted: 2008-02-11 18:32:02
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this same problem has been affecting me for the last few days.

It's an o2 problem and nothing to do with the phone but the proxy server isn't needed anyway my w810 has been using gprs and opera for the last year without going through a proxy

as already said do into your 3G and GPRS accounts (under more) on the P1 and turn off the use of the proxy server...you'll also find you can now download from youtube as well via GPRS / 3G





[ This Message was edited by: alanruncie on 2008-02-11 17:50 ]

[ This Message was edited by: alanruncie on 2008-02-11 18:01 ]
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Posted: 2008-02-11 18:49:49
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I've been having the same problem, just taken out the proxy server and it works perfectly. Thanks!
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Posted: 2008-02-11 19:07:59
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thanks for the tip, I removed the proxy tick and works fine now
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Posted: 2008-02-11 19:17:00
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Yes... When I got home this evening I checked my old P990i - it worked fine, so checked the "O2 Mobileweb" account on it, and it didn't have proxy set-up. So, I've un-ticked the "use proxy" on my P1i - Opera, email and all web apps working fine now.

Has to be said, O2 Cust Serv is poor - they even checked with tech dept to see if any server issues - but said there wasn't (I even told him that 99% chance it was their proxy IP issue). Anyway, sorted. Guess can check back in week or so to see if the proxy is working again? Guessing only benefit of the proxy is to maybe pre-shrink pages for mobile use?

Surprised O2 hadn't had a load of complaint calls about this?
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Posted: 2008-02-11 21:11:54
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does anyone have the o2 mobileweb settings? Mine seem to have stopped working and i phoned up o2 to get the settings sent to me, now they seem to have sent me settings called o2 postpay gprs, which doesn't work either.

Also since accepting and updating the settings it seems as if my mobileweb settings got deleted. Not particularly happy at this point to be fair. So any help would be greatly appreciated.
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Posted: 2008-02-12 22:18:45
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address mobile.o2.co.uk
username o2web
password o2web
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Posted: 2008-02-12 22:38:00
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many thanks Mobman
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Posted: 2008-02-13 01:17:35
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SonyEricsson P1i Mobileweb and POP3 Pay Monthly settings

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Please note all steps must be completed to ensure the settings are correctly configured.
Please ensure that when entering 'O2' into the settings that the letter 'O' is selected and not a zero.

Setting up a new account.

1. Select 'Menu' (Tap icon).
2. Highlight 'Control panel' and select (Tap Open).
3. Highlight 'Connections' and select (Tap Open).
4. Highlight 'Internet accounts' and select (Tap Open).
5. Tap 'More', highlight 'New account' and tap 'Select'.
6. Highlight 'Data' and tap 'Select'.
7. Highlight 'Account name' tap 'Edit', enter 'O2 Mobileweb' and tap 'Done'.
8. Highlight 'Address' tap 'Edit', enter 'mobile.o2.co.uk' and tap 'Done'.
9. Tap the box to place a tick in the 'Username and password required' box.
10. Highlight 'Username' tap 'Edit', enter 'o2web' and tap 'Done'.
11. Highlight 'Password' tap 'Edit', enter 'password' and tap 'Done'.
12. Tap 'More'.
13. Highlight 'TCPIP' and tap 'Select'.
14. Highlight 'IP DNS address' and tap 'Select'.
15. Tap 'Open', highlight 'IPv4' and tap.
16. Highlight 'Primary DNS address' and tap 'Edit'. Enter '193.113.200.200' and tap 'Done'.
17. Highlight 'Secondary DNS address' and tap 'Edit'. Enter '193.113.200.201' and tap 'Done'.
18. Tap 'Save'.
19. Tap 'More'
20. Highlight 'Proxy' and tap 'Select'.
21. Tap 'Use proxy server' box to place a tick.
22. Highlight 'Proxy server address', enter '193.113.200.195' and tap 'Done'.
23. Highlight 'Proxy server port' enter '8080' and tap 'Done'.
24. Tap 'Save' twice.
25. Tap 'No' to the question about setting the account to a group.

Setting up a new group.

26. Tap 'More', highlight 'New account' and tap 'Select'.
27. Highlight 'Group account' and tap 'Select'.
28. Name the group 'O2 Mobileweb' and tap 'Next'.
29. Tap 'Add new account'.
30. Tap 'O2 Mobileweb' box to place a tick and tap 'Done'.
31. Tap the 'Back' arrow once.

Setting up your POP3 email.

32. Highlight 'Messaging' and tap 'Open'.
33. Highlight 'Email accounts' and tap 'Open'.
34. Tap 'More', highlight 'New account' and tap 'Select'.

Basic tab.

35. Highlight 'Account name' and tap 'Edit'. Enter a name for your new account and tap 'Done'.
36. Highlight 'Your name' and tap 'Edit'. Enter your name and tap 'Done'.
37. Highlight 'Email address' and tap 'Edit'. Enter your full email address and tap 'Done'.
38. Highlight 'Connection type' and tap 'Edit'. Highlight 'POP3' and tap 'Select'.
39. Ignore 'Push email' as this is preset as unticked.
40. Tap 'More'.
41. Highlight 'Advanced' and tap 'Select'.

Incoming tab.

42. Ignore 'Secure connection' as this is preset as 'None'.
43. Highlight 'Incoming mail port' and tap 'Edit'. Enter '110' and tap 'Done'.

Outgoing tab.

44. Tap the 'Outgoing' tab.
45. Ignore 'Secure connection' as this is preset as 'None'.
46. Highlight 'Outgoing mail port' and tap 'Edit'. Enter '25' and tap 'Done'.
47. Ignore 'Use MIME encoding' as this is preset as ticked.
48. Tap 'Save'.

Inbox tab.

49. Tap the 'Inbox' tab.
50. Highlight 'Incoming server address' and tap 'Edit'. Check with your/customers email provider what this will be. If you/customer is using o2 for their emails then enter 'mail.o2.co.uk'and tap 'Done'.
51. Highlight 'Username' and tap 'Edit'. Enter your/customers email account user name (for a o2 email customers this will be their full email address) and tap 'Done'.
52. Highlight 'Password' and tap 'Edit'. Enter your/customers email account password and tap 'Done'.
53. Highlight 'Download restrictions' and tap 'Edit'. Highlight and choose between 'Just headers','Emails smaller than' or 'No restrictions' and tap 'Select'.
54. Ignore 'Limit number of emails' as this is preset as unticked.
55. Highlight 'Receive using group' and tap, highlight 'O2 Mobileweb' and tap.

Outbox tab

56. Tap the 'Inbox' tab.
57. Highlight 'Outgoing server address' and tap 'Edit'. Enter 'smtp.o2.co.uk' and tap 'Done'.
58. Tap the 'Use SMTP authentication' box to place a tick.
59. Tap the 'Use Inbox login details' box to place a tick.
60. Highlight 'Send using group' and tap, highlight 'O2 Mobileweb' and tap.
61. Tap 'Save'.
62. Tap 'More'.
63. Highlight 'Preferred accounts' tap, tap downward pointing arrow and tap your chosen account.
64. Tap 'Save'.
65. Tap 'Done'.


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Posted: 2008-02-15 18:43:49
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