News Forum Phone database

> New Topic
> Reply
< Esato Forum Index > General discussions > General > Carphone Warehouse and its 'repair' service Bookmark topic

So I took my mum's w300 into Carphone Warehouse for repair (see this thread) and they called me the next day to say the phone was fixed and ready for collection.

Went there this morning and the phone still doesn't work. All they did was flash the firmware. I know this because as he was handing me the phone the guy said, "We've upgraded your software for you when we fixed it". When I switched the phone on, it ran the first run setup, so I know they didn't even switch it on and test it before phoning me.

They've now ordered a replacement phone to be sent direct to my address. What's the betting it'll be the same phone?
--
Posted: 2008-02-16 11:15:19
Edit : Quote


ARG! The carphone whorehouse! Hate them had murder with them just after xmas, needless to say i'm stuck paying a £35 per month contract for 18 months now, wouldn't touch them with a ten foot shi!ty stick now. Hope you get the phone sorted.
--
Posted: 2008-02-16 16:42:36
Edit : Quote


Well i had a phone reflashed there twice and both times the service was very good no problems. Only problem i had with them was their confusing insurance policy. I took one out and they said first payment will come out in a months time. It came out within 2 weeks with no warning and i never had the money in the bank so i was charged by the bank. :@
--
Posted: 2008-02-16 19:38:00
Edit : Quote


CPW repairs are very good,
if you all remember my D900i where I messed up the EROM they replaced it for me even though it was bought at a 02 shop

ive had other phones repaired quickley off them too,
but ive found that Intercity Communications repeair even faster you can go and collect your phone within 2 days even if they have to send it to Nokia you still get your phone back

its a shame they don't fix handsets but they do fix Samsungs aswell Great Speedy service

is the W300 still available to buy?

--
Posted: 2008-02-18 16:09:11
Edit : Quote


Yes it is. Let's hope they get the replacement phone sent out ASAP.
--
Posted: 2008-02-18 16:12:47
Edit : Quote


Yes no where else can you get such speedy repair when it comes to sorting out a phones software anyway. My 6300 months ago was flashed and it was done by next day and they always loan you a phone. Vodafones in shop repair is also very good they text you when your phone comes in and gives you an update via text on its progress. Very good. It was even back in store at exact time they said it would.
--
Posted: 2008-02-18 19:19:00
Edit : Quote


Bring ur phone into Intercity Communications and they will update ur firmware for u whilst u wait! Myphone the E65 is a Voda handset, thought it take ages so went to Intercity !
--
Posted: 2008-02-18 20:49:00
Edit : Quote


Where are they based. Do they have stores everywhere. I have not noticed any in Birmingham but i hate it in Birmingham i wanna get out anyway.
--
Posted: 2008-02-18 22:17:00
Edit : Quote


they're based in Birmingham,
here: http://www.intercity-comms.com/contact.html

didn't know you lived around here
--
Posted: 2008-02-20 01:40:44
Edit : Quote


Oh yes am planning to get out as soon as i get my uncles inheritance from Ireland. Dare i ask where which neck of woods you are Miss UK.
--
Posted: 2008-02-21 18:31:00
Edit : Quote

---

New Topic   Reply

Forum Index