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Right, had a bit of a interesting talk with apple today.
I went to have my iphone replaced, no good reason, its just looking a bit battered.
Anyway, I rang apple and tried to get them to replace it, however they won't as they say it's been unlocked (which is has) however, when I had that little box come up in itunes saying you iphone has diagnostic information I clicked no.
So how the feck do they know it's unlocked?
also worth noting that if you have a unlocked iphone your warranty is void. I am not very happy with apple now as they won't tell me how they know.
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Posted: 2008-02-19 16:37:48
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Oopsy! That is rather interesting wonder how they know that, as you can jailbreak it and then send it back so......
There not soft then, nice to know as i was tempted to downgrade mine, not anymore though lol!
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Posted: 2008-02-19 16:40:14
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either they took a punt or some information you gave over the phone was used
what information did you give them? serial number? imei?
I wonder if itunes reports this info back to them somehow and they store it in a database for such cases?
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Posted: 2008-02-19 16:40:54
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only gave them the serial and ive never had it repaired etc and was bought brand new.
I am going to call and use my new iphone tomorrow and see if they know then.
iTunes can't send apple any info without asking me, and when they did I clicked no
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Posted: 2008-02-19 16:44:45
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hmm. I would have thought itunes was the only possibility unless something else you said gave it away
it'll be interesting to see what they say tomorrow then
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Posted: 2008-02-19 16:49:08
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literally all I did was give them my serial number and name.
duno, maybe cause its american
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Posted: 2008-02-19 16:59:09
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That'll be it then, surely there isn't a way to tell if it's a UK model.
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Posted: 2008-02-19 17:03:20
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serial number decides where its purchased form, but all apple products have a world wide warranty
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Posted: 2008-02-19 17:06:53
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they know u unlocked it because, u havent activated with o2 probably i think, they prob have a list n check if it been activated with o2 and if it hasn't they will know it either lying there as a brick on the activation screen or unlocked.
also im sure they can check the imei and what sim serial it associated to.
[ This Message was edited by: baconnugget on 2008-02-19 16:45 ]
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Posted: 2008-02-19 17:40:33
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apple is just like micro$oft they know much more of their customers than they should
proble even know what size shoe you wear
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Posted: 2008-02-19 17:47:50
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