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gabbyevs Posts: 351

ive just asked orange for my pac-of course they tried to keep me i said it was to do with reception nothing else

so was all ready for it when he says it will be sent i the post within 7 days is this right? i dont want to be fobbed off

[ This Message was edited by: gabbyevs on 2008-02-29 13:27 ]
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Posted: 2008-02-29 14:19:28
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masseur Posts: > 500

coincidentally, I called t-mobile for mine this morning and they gave it to me immediately over the phone
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Posted: 2008-02-29 14:20:43
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gabbyevs Posts: 351

thats interesting

i'll see wot happens then phone them again-anyone else had to get theirs from orange?

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[ This Message was edited by: gabbyevs on 2008-02-29 13:28 ]
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Posted: 2008-02-29 14:27:13
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masseur Posts: > 500

my guess is that t-mobile are now prepared for the new speedier process where ofcom requires that porting is completed within 2 day from 1st April. Maybe Orange aren't that ready yet, or not willing to be for obvious reasons.

btw, the target for september 2009 is that porting should be complete in just 2 hours!
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Posted: 2008-02-29 14:29:17
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jcwhite_uk Posts: > 500

O2 put it in writing but also send you a text message. It usually takes about 3 to 5 days with O2. Not done it with anyone else lately.
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Posted: 2008-02-29 14:33:17
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gabbyevs Posts: 351

2 hours! yeah believe that when i see it ll

ok fair enough i'll hold off for a few days

thanks
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Posted: 2008-02-29 14:37:09
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haynesycop Posts: > 500

When i asked for mine from T-Mobile they gave it me over the phone too, could you not call them back and ask for it over the phone? They should give it to you.
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Posted: 2008-02-29 14:41:41
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arien617 Posts: > 500

When I called up Vodafone for my PAC they gave it over the phone...

but they didn't do the same for my dad who got his in the post.

Could have something to do with pay monthly & payt customers?
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Posted: 2008-03-06 17:24:41
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gabbyevs Posts: 351

they finally gave it to me over the phone then it came in the post lol
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Posted: 2008-03-06 17:42:30
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