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> Can anyone help? Faulty K850i
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Hi folks, I have read this forum on and off for the last couple of years as have had many SE phones and have found the forum a great help in many ways but have never posted.
I wonder if anyone has any advice for a faulty K850i,
I basically and foolishly bought it off some randmom guy off the net and didn't do a full check when I bought it and unfortunately the switch for the camera to switch between cam/vid/player doesn't work. Works once every blue moon and is stuck on player at the moment so I can't usee the camera..
Does anyone reckon it could be a software fault and maybe if I reflashed it would work or is it more likely a hardware fault with the actual switch?
Any help is seriously appreciated.
Thanks
[ This Message was edited by: triscoe on 2008-03-15 16:34 ]
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Posted: 2008-03-15 17:33:59
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what's your current firmware?
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Posted: 2008-03-15 17:36:37
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Does the phone look like it may have been droppped? It might indicate if its a hardware issue or not.
Any indication of a housing swap that may have gone a bit wrong?
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Posted: 2008-03-15 17:38:34
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Didn't you get a warranty with your phone?
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Posted: 2008-03-15 17:41:54
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Cheers for the quick responses folks,
Whiteye, current firmware is the 029 one which I think is an old one??
Goldenface, not sure if it has been dropped, I was given some story it is a refurbished handset, the buttons do have some wear. I have a gut feeling it may be an ex shop demo one as I think the guy worked at a 3 store.. not sure though. Everything else on it works ok, the switch itself moves ok, just doesn't do anything...
NightBlade, I guess I gave up hope of a warranty when I bought it off the guy as I stupidly didn't get that info :s
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Posted: 2008-03-15 17:47:59
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On 2008-03-15 17:47:59, triscoe wrote:
the switch itself moves ok, just doesn't do anything...
oh dear, that sounds like a hardware issue to me
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Posted: 2008-03-15 17:52:14
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On my K850i it takes a little effort to push switch from one mode to the other - its has a solid feel. Does your switch slide or click? Does it feel loose at all?
I've not heard of this as a software issue before and if it was a ex demo then it might just be wear n tear.
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Posted: 2008-03-15 17:53:14
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the switch slides, I'm guessing if yours and others are a little harder to move then I bet it is a hardware fault. You still have a slight click though when slotting between the 3 options.
i reckon I have been foolish and taken for a mug when I bought it. :s
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Posted: 2008-03-15 17:59:13
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grrrr... just on the phone now to 3 and their answer is to switch it off and take the battery out and then try again :s
as if that wasn't tried the minute i knew it was faulty... grrr
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Posted: 2008-03-15 18:03:47
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I suspect it's a hardware issue too, it'll prob. need sending back to se to be fixed
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Posted: 2008-03-15 23:47:22
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