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Dale_jeffs Posts: 464

i was given one of these doesn't read the sim. any ideas what the problem could be or where to send it for a warrenty repair in uk? i have the box and what not just can't find any info where to send it to.

cheers, Dale
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Posted: 2008-03-19 22:15:58
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fatreg Posts: > 500

take it to CPW if it's sim free one and they will sort it for you

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Posted: 2008-03-19 22:31:49
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Dale_jeffs Posts: 464

i didn't think it would take you long to get on the case fatreg

they'll sort it just like that
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Posted: 2008-03-19 22:33:32
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Dale_jeffs Posts: 464

ahh its a voda one

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Posted: 2008-03-19 22:37:04
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fatreg Posts: > 500

Well no, CPW will send it to RIM for them to fix, if it's anything like my 8300 it will get replaced as it took them too long and I kicked off..

does the sim carrier look fudged? have you tried a piece of paper folded up between the sim and battery?

I'm sure voda will send it off to RIM for you

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Posted: 2008-03-19 22:44:14
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Dale_jeffs Posts: 464

looks fine. phones like new.

tried that, tried a number of sims nothing, just reads "insert sim card" at the top.

will they still do it without proof of purchase?

i think its a hardware fault on the mother board, so should be covered by warrenty. i gave it to my boss to look at he was stumped.
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Posted: 2008-03-19 22:49:52
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Supa_Fly Posts: > 500

Try blowing hard on the SIM contacts in the BB unit. If that doesn't do it it COULD - although slim chance - be a firmware issue; try to reload the same firmware but grab it off of Vodafone's firmware site If its a Vodafone BB; if not get a replacement PRONTO!

Even if you don't have the receipt; you can STILL have them check records of the purchase ... date & time, by bank card or credit card # to see their records match your claim.
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Posted: 2008-03-19 23:25:36
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Berry Posts: > 500

Can i ask if you are putting a Voda Sim in the phone?

It wont say anything if the wrong simcard .....
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Posted: 2008-03-19 23:39:29
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Dale_jeffs Posts: 464

thanks the feedback.

i have tried all networks. i have a vodafone contract sim of my own and it doesn't read that either. so am i best to take it to a voda store? even though its not in my name?

[ This Message was edited by: Dale_jeffs on 2008-03-19 23:11 ]
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Posted: 2008-03-20 00:10:44
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fatreg Posts: > 500

I would

plead ignorance!
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Posted: 2008-03-20 00:42:49
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