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SonicBoom Posts: 43

My W810i, while being a great little phone, is causing me a really annoying problem, which has not been fixed after I recently updated the firmware using SEUS.

The phone has a problem when automatically storing text messages, for example, when messages are put in the inbox or sent folders. I have found that occasionally messages that I have received, after reading them, do not appear in the inbox. Messages that I have deleted weeks previously often reappear in my inbox, either at both the top and bottom of my list, or at the bottom only. Sometimes messages reappear but as a different sender, and even say that the received date is in the future. On occasion, messages that I have sent have not appeared in the sent folder. It keeps surprising me with new weird things it comes up with. It's as if the phone has a virus, but I've no idea how it could have got one.

Does anybody know if this is a known problem, and any ideas how I can fix it?
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Posted: 2008-04-03 17:05:48
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buntoo Posts: > 500

No virus at all.
Check whether the date & time settings are correct?
Incorrect date can cause these problem.
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Posted: 2008-04-03 17:33:15
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SonicBoom Posts: 43

The date and time are set correctly, and have been all along. I would have thought that it would be a bigger issue?
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Posted: 2008-04-03 18:11:20
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lastikcizme Posts: 227

It's messed up i guess.. My W810 sometimes merges two text messages into one, which includes halves of the original messages!
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Posted: 2008-04-04 12:34:02
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SonicBoom Posts: 43

Would a master reset make any difference? And, if so, how do I go about doing so?
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Posted: 2008-04-04 21:44:03
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Cold Fusion Posts: > 500

U can try a master reset or a FULL flash (fs+main)
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Posted: 2008-04-05 17:45:19
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SonicBoom Posts: 43

I've tried a master reset, which, so far, seems to have sorted the problem, although it is a little early to say for sure.
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Posted: 2008-04-07 00:48:55
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samiannie26 Posts: 1

Did the master reset work?
I've been having exactly the same problem with my w810i.
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Posted: 2008-09-17 13:04:47
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darrenphone Posts: 36

if the problem occur again, simply reinstall the firmware, this shoudl help

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[ This Message was edited by: darrenphone on 2008-09-18 12:27 ]
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Posted: 2008-09-18 13:27:03
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strizlow800 Posts: > 500


On 2008-09-18 13:27:03, darrenphone wrote:
if the problem occur again, simply reinstall the firmware, this shoudl help

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[ This Message was edited by: darrenphone on 2008-09-18 12:27 ]


Re-installing the phone firmware is called flashing you know. it's done by replacing the MAIN and FS files of the phone (the firmware)... Then customization is needed aswell.
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Posted: 2008-09-18 14:02:03
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