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> help.W960i screen not working
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i just got my phone from my side pocket and i noticed that the screen is not working at all. the buttons, backlight and everything work fine but the screen remains completely blank. the touch screen was working. i could hear the click sound it makes when you press on it. but after a while the touch screen wouldn't work either. did anyone have the same problem? I'm thinking of reinstalling the firmware and see if this fixes the problem but i first want to know if anyone had the same problem and how they fixed it. thanks
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Posted: 2008-05-12 16:20:19
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have u tried to switch it off and back on again?
i have seen where screen isn't working when touched
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Posted: 2008-05-12 16:37:02
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yeah i did that several times but every time it's the same. i even got the battery off for half an hour but still the problem is there
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Posted: 2008-05-12 16:56:36
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Sounds very hardwareish to me, particularly as it went wrong in your pocket - could just be a loose screen connector onto the mainboard - if your brave enough, open it up and reseat the connectors - if not then take it for repair.
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Posted: 2008-05-12 17:07:56
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yeah i know it sounds like a hardware problem. i might actually do that and see what happens
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Posted: 2008-05-12 17:13:39
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Have a guitar plectrum or similar handy as it's very useful for prising the casings apart on SE phones without dammage
good luck!!
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Posted: 2008-05-12 18:54:56
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Howdy.
Mine has done this twice now - first time I had to take it back to Vodafone and second time it just started working again on its own. I've been told that it's a software issue (even though it seems like a hardware one).
Suggest you run the SE update service and re-install the formware (see if you can do a backup first although you may struggle without control over the screen).
Good luck.
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Posted: 2008-05-13 12:04:34
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I opened it last night and guess what..the screen and touch screen cables were loose from the mainboard. i just pushed them in and everything was working fine. they may became loose from any hits or shocks
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Posted: 2008-05-14 02:32:10
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Or it could be that they were never properly attached in the first place - I've read several posts here that seem to indicate a flexible aproach to quality control.....
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Posted: 2008-05-14 21:23:32
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Damn dude! i'm facin the same problem and it pisses me off ! there is no such a store repairs Sony Ericsson near to me! how did ya open the phone and fix the cables?
[ This Message was edited by: Sh0rt on 2008-05-16 04:31 ]
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Posted: 2008-05-16 05:30:31
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