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Hi, I'm having problems with my T68m -- it keeps freezing when i try to do _anything_! It turns on ok, but then if i press any button, the phone freezes (have to take the battery out to turn it off). If i plug the charger in it also freezes. Also, if the phone is off and i plug the charger in, the phone turns on (and then freezes) instead of staying off and "charging only".
If anyone can help at all it would be much appriciated!!!
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Posted: 2003-01-01 15:36:00
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not much you can do... bring it to a servicepoint... sounds as it is either a software error or a memory fault.
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Posted: 2003-01-01 15:39:00
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Doh! I preume nothing's open today so i'm phoneless
(
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Posted: 2003-01-01 15:50:00
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You'd be surprised, I think.
o2 shops are open at least.
Jalu
_________________
t68i + hbh 20 + mca 20 =
Land
[ This Message was edited by: jalu on 2003-01-01 15:53 ]
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Posted: 2003-01-01 16:48:00
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I had the same problem after an occasional drop of my T68m... Sent it in for service, the fixed it for free (it was the SIM-holder).
Good Luck
And take care you don't get any of the R5Axxx software... My phone had some serious bugs with that...
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Posted: 2003-01-01 16:52:00
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its the software!
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Posted: 2003-01-01 17:01:00
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take it back; when did you buy it?
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Posted: 2003-01-01 17:35:00
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It's about 9 months old (so still under warrenty) and it's from the Carphone Warehouse (which is closed today). Can't tell what the software version i have is (cause it freezes...) but it was updated in about October last year.
I just don't want to lose the 200-ish phone numbers (or to be without a phone for the x days it'll take them to fix it [looking around for my trusty 5110:) ]).....
Do i need to specially ask them not to upgrade the firmware to R5A? (is that the newest release?)
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Posted: 2003-01-01 19:19:00
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carphone warehouse have software to back up your sim card but i dont know if it would work if your phone freezes.
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Posted: 2003-01-01 19:22:00
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Quote:
On 2003-01-01 19:19, spark wrote:
It's about 9 months old (so still under warrenty) and it's from the Carphone Warehouse (which is closed today). Can't tell what the software version i have is (cause it freezes...) but it was updated in about October last year.
I just don't want to lose the 200-ish phone numbers (or to be without a phone for the x days it'll take them to fix it [looking around for my trusty 5110:) ]).....
Do i need to specially ask them not to upgrade the firmware to R5A? (is that the newest release?)
you will not loose the numbers during a normal upgrade (latest is R6A012).. but... if the phone still freezes after they have upgraded it, there isn't much to do to save your numbers in the phone...
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Posted: 2003-01-01 19:25:00
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