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Hi All,
Have a Nokia 5300 in White and 0range it's sim free, brand new and sealed in the box it comes with a Vodafone Sim card with £1 Credit and a Nokia 256MB Transflash card.
I Recieved 1 of these for myself from Bid tv then they make a mistake by sending me another and debiting my card twice
Total : £54
Im looking for this amount back with Postage £4 or £6 (Special Delivery)
on top Guys!
The handset retails for £80 on Nokia's site and idiot's pay larger amount on eBay for second hand ones
Payments via PayPal (Certified Accounts Only)
or
Cheque/Postal Order
Thanks
_________________
Why Not Join in on my Forum
http://csnt.myfreeforum.org/[ This Message was edited by: Miss UK on 2008-06-30 23:41 ]
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Posted: 2008-06-25 01:10:03
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Couldnt you just get them to take it back and return your money?
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Posted: 2008-06-25 21:02:12
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at a Special Delivery cost plus phoning there 0845 number yeah bit pricey if you ask me
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Posted: 2008-06-26 01:23:35
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i think on bid tv returns are free also its not that exspensive to ring an 0845 number from a landline
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Posted: 2008-06-26 10:07:06
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Hi Tezz. Ive been advised to post back by Spec Del (NOT FREE) 0845 is alot of a mobile!
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Posted: 2008-06-26 14:17:00
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I used to work for sit-up ltd the company behind bid-tv.
u can only buy one item per auction. if they made a mistake you should either be able to send it back and have the postage refunded as the customer service team has been asked to be very customer focused. if they cannot refund postage which they shuld they normally issue credit vouchers as a gesture.
also they should be able to arrange a collection otherwise.
i used to work on their sales database and used to see a lot of refunds and refunded postage entries so i know it happens.
regards Yasman
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Posted: 2008-06-26 15:33:19
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MissUK:
saynoto0870.com
Enter the 0845 number into the search and see what geographical numbers it brings up.
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Posted: 2008-06-28 13:06:37
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Sent back to bid tv today as there refunding postage to aswell as the total amount. Thanks for all ur advice guys
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Posted: 2008-06-30 19:42:00
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