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JJ! Posts: > 500

My other half wants this phone but I have read on the net that the keys suffer from cracking? Is this still the case with newer versions of the phone? Its a white one on o2 payg.

Cheers!
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Posted: 2008-06-26 14:50:27
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Muhammad-Oli Posts: > 500

Nah mate it has been fixed. Long ago actually. You'll find most of the cracked key complaints stem from when the phone had just hit the market.

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[ This Message was edited by: Muhammad-Oli on 2008-06-26 13:54 ]
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Posted: 2008-06-26 14:54:12
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JJ! Posts: > 500

Cheers matey! Just wanted to double check!!
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Posted: 2008-06-26 15:01:59
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himlims_nl Posts: > 500

On 2008-06-26 14:54:12, Muhammad-Oli wrote:
Nah mate it has been fixed. Long ago actually. You'll find most of the cracked key complaints stem from when the phone had just hit the market.

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[ This Message was edited by: Muhammad-Oli on 2008-06-26 13:54 ]

this issue was with phones produced prior to week 34 of last year.
however i still get returns with crackedkeypad.
those were produced after the period.

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Posted: 2008-06-26 15:05:43
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Rookwise Posts: > 500

Actually the cracking keypad problem is still present in the S500 and also the W580. Had too many of these now even a 1 week old model i bought ended up with cracked keys. They crack because the keypad is raised and rocks in the middle. This puts pressure on the buttons causing them to eventually split.
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Posted: 2008-06-26 15:06:00
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Muhammad-Oli Posts: > 500

My bad, I have heard plenty of people say its fixed. I guess it wasn't a complete fix in the end. Sorry to put you wrong mate.

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[ This Message was edited by: Muhammad-Oli on 2008-06-26 14:14 ]
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Posted: 2008-06-26 15:14:02
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Rookwise Posts: > 500

Basically.When the problem was first reported.SE stated that it was due to the paint used and they had rectified the problem.This was just their way of getting out of a recall IMO. It doesn't matter what colour you buy. You will eventually end up with cracked keypad syndrome. Shame really as they are a really nice phone. Especially the contrasted copper S500.
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Posted: 2008-06-26 15:24:00
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conor Posts: 14

I got a w580 for christmas and the buttons cracked, but it was just a case of bringing it round to the carphone warehouse and they replaced the buttons because the phone was still under warranty and SE knew about the problem
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Posted: 2008-07-18 17:12:41
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Bonovox Posts: > 500

I said before SE should have taken these off the market. I had one returned same day. Not only was i worried the keys would crack as they felt fragile i thought the call quality was dreadful on the W580i. Very muffled.
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Posted: 2008-07-18 17:49:00
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