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shreyans Posts: 95

Hi.... my computer no longer recognizes my w810i the first time i attach it... then after, i restart (reboot) my pc.... and then it immediately recognizes my phone... what could be the reason?? what should i do??
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Posted: 2008-08-30 01:16:41
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Amras Posts: > 500

Actually, it sometimes happen in my PC, too. Guess it's a trouble from the PC itself, not the phone.



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Posted: 2008-08-30 01:55:07
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yea g Posts: > 500

could be the pc what os do you use and do you use a usb hub?

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[ This Message was edited by: yea g on 2008-08-30 01:04 ]
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Posted: 2008-08-30 02:04:00
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shreyans Posts: 95

@ yea g

i use XP Service Pack 2..... i never had that problem before just recently i started facing that.... about a couple of months back.... really dont know what to do.... i dont use any USB hub... i have the USB ports in my computer's cpu....
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Posted: 2008-08-30 03:24:19
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tranced Posts: > 500

@shreyans: have you tried checking your hard disk with an antivirus? might be a virus. you can try to clean your usb connectors also
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Posted: 2008-08-30 04:10:24
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shreyans Posts: 95

@ tranced...

by cleaning, do you mean actually cleaning the USB connectors? they work perfect, since the minute i restart my PC, the computer immediately recognizes my phone.... as for viruses, I have an antivirus software that keeps updating itself every second day, and my computer gets scanned everyday....
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Posted: 2008-08-30 05:12:32
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tranced Posts: > 500

try to install the drivers again.
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Posted: 2008-08-30 05:17:32
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shreyans Posts: 95

@ tranced...

i have already done that... twice... updating drivers, uninstalling and re-installing PC Suite from Cd, updating my PC Suite...
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Posted: 2008-08-30 05:19:23
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tranced Posts: > 500

then the problem is with your computer. your OS has something going on that doenst let it connects your phone normally.
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Posted: 2008-08-30 05:24:19
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shreyans Posts: 95

@ tranced...

i figured that out.... but it doesnt happen when i try to connect my phone via bluetooth adaptor.... there is absolutely no problem for making / recognising any connections.... both the computer and phone immediately recognize each other and get connected instantly.....

@all

is there any one who has been facing this problem, and has found a way of troubleshooting this issue??/
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Posted: 2008-08-30 05:32:00
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