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martinbickley Posts: 25

My K850i has suddenly stopped working.

The phone will not turn on and all I get when I charge it is a red light under the power button.

I've tried swapping batteries, and leaving it overnight and it still isn't working.

Can anyone help/advise?

Thanks


Martin
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Posted: 2008-09-21 01:18:40
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heara Posts: 135

sonyericsson should have to refund our money, this phone has a lot of bugs, what a shame, i like sonyericsson
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Posted: 2008-09-21 04:44:12
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totalgsm Posts: > 500


On 2008-09-21 01:18:40, martinbickley wrote:
My K850i has suddenly stopped working.

The phone will not turn on and all I get when I charge it is a red light under the power button.

I've tried swapping batteries, and leaving it overnight and it still isn't working.

Can anyone help/advise?

Thanks

Try to use SEUS update.


Martin

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Posted: 2008-09-21 06:03:23
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strizlow800 Posts: > 500


On 2008-09-21 04:44:12, heara wrote:
sonyericsson should have to refund our money, this phone has a lot of bugs, what a shame, i like sonyericsson


Every phone has bugs... Nothing is perfect. Especially the first and oldest firmwares...

So to repair the phone you have to use SEUS or some of the online flashing clients which are not free... Try SEUS first as a free option to see if a regular firmware update helps you. If not, you have to use flashing clients (totalgsm for e.g.) or get the phone to service center.

_________________
Sony Ericsson software/hardware support!

Phone Flashing Tutorial (DB2020 CID49/51/52)

[ This Message was edited by: strizlow800 on 2008-09-21 09:03 ]
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Posted: 2008-09-21 10:02:20
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martinbickley Posts: 25

The problem is that the computer does not recognise the phone to flash it.

When I connect the phone to my pc nothing happens other than the red light under the power button turning on.
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Posted: 2008-09-21 11:43:57
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strizlow800 Posts: > 500

Flashing is done with turned off phone. And you hold the C button before connecting it to PC with the USB cable... Anyway, do you have flash drivers installed on your pc?
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Posted: 2008-09-21 12:18:59
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martinbickley Posts: 25

I know the phone needs to be off to flash and yes I have all the drivers installed.

The computer does not recognise the phone is connected either way.
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Posted: 2008-09-21 15:07:41
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Trev1982 Posts: > 500

Seus will recongise the phone for you, have you tried connecting through seus and seeing if it will update the phone
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Posted: 2008-09-21 15:30:11
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martinbickley Posts: 25

SEUS does not recognise the phone.

I hold down C and nothing happens.
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Posted: 2008-09-21 16:01:10
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martinbickley Posts: 25

Seem to have fixed the problem.

Took the phone apart, disconnected the screen and keypad and put it all back together and its working again.

Weird, but thanks for all the help.


Martin
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Posted: 2008-09-21 22:16:49
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