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anfearg Posts: 29

I'm having trouble with the touchscreen on my G700... Sometimes it freezes and decides not to respond at all and other times the screen doesnt respond properly to where the stylus touches the screen..... I've already installed the latest firmware but it dosent seem to fix it....
Does anyone have any ideas????
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Posted: 2008-09-29 21:37:07
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tranced Posts: > 500

has it suffered any damages?

or you can use your warranty instead.
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Posted: 2008-09-29 21:50:14
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anfearg Posts: 29

only a slight drop nothing to bad that should void the warranty but id rather not send it back coz i dont have another symbian phone in the mean time...
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Posted: 2008-09-29 21:52:49
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tranced Posts: > 500

well, who knows. maybe it caused its acting up
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Posted: 2008-09-29 22:28:13
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strizlow800 Posts: > 500

If it is software issue, you can master reset or update the phone with SEUS.
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Posted: 2008-09-29 22:47:20
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tranced Posts: > 500

@strizlow:


On 2008-09-29 21:37:07, anfearg wrote:
..... I've already installed the latest firmware but it dosent seem to fix it....
Does anyone have any ideas????

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Posted: 2008-09-29 22:52:31
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anfearg Posts: 29

Having the notes app running in the task manager makes the screen unresponsive but still no idea about why its still off center with the stylus???
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Posted: 2008-09-29 23:32:58
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strizlow800 Posts: > 500

Off center with the stylus... Hhmm did you tried setup wizard and the touchscreen calibration option of it?
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Posted: 2008-09-30 10:17:49
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anfearg Posts: 29

couldnt find the touchscreen calibration option... just gave me basic help but not really much use.... i used the service tests as well but they dont give you any setup options....
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Posted: 2008-09-30 20:39:19
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strizlow800 Posts: > 500

No the service tests... You just go to control panel and look for setup wizard options there... (I think it was in the last submenu of control panel)...

During that setup wizard you should come to a step named "screen calibration" or whatever where you need to tap 4 dots on the display... That is the 6th or 7th step of the wizard... If your screen is calibrated this can fix it.. if not it may be more serious hardware damage.
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Posted: 2008-09-30 22:17:20
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