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Sony Ericsson / Sony : Software, Firmware and Drivers : K850i Touch Keys Prob
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buntoo Posts: > 500

Hi i'm using this phone since Jan 2008 and i havn't had any prob with it except getting BROD two times but afer updating to the R1FA035 it did'nt BROD any more. Anyhow that was some software issue and i didn't experience any prob relating to hardware. But from yesterday i'm getting very strange prob with the three soft-touch sensitive keys. They sometimes suddenly stop responding for a while and then i've to hit the phone with a slap of my hand in order to make the keys working again. After hitting the phone the touch keys behave 100% normal as there was no prob with them. but then again they stop responding sometimes. I'm having this prob more than five or six times from yesterday.
Anyone have the same issue?
What should i do so that it will keep working?
Can i do anything at home or will i have to send it to the dealer for repairing?

thanx

buntoo

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Nokia 6100, K700i, K750i, K810i, K850i

[ This Message was edited by: buntoo on 2008-10-26 11:49 ]
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Posted: 2008-10-26 12:44:32
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Mr Miyagi Posts: > 500

this problem has been noted before somewhere on this forum. you would be best sending the phone to the dealer so it can be repaired under the warranty.
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Posted: 2008-10-26 13:13:30
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buntoo Posts: > 500

yes i know it has been posted somewhere else on the forum but i'm unable to find. AFAIK that was some other issue like touch keys continuously pressing etc...
I'm facing this prob again and again randomly... *annoying*... and also i've noticed that sometimes if i leave the phone for a while after getting no response from the touch keys, they start to respond again...
What the hell is wrong...... Is it also some software issue?
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Posted: 2008-10-26 20:10:23
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buntoo Posts: > 500

Where r u K850i owners?

No Comment



[ This Message was edited by: buntoo on 2008-10-26 23:56 ]
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Posted: 2008-10-26 21:17:21
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buntoo Posts: > 500

some1 help me plz.............
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Posted: 2008-10-27 05:48:22
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Killfr3nzy Posts: > 500


On 2008-10-27 05:48:22, buntoo wrote:
some1 help me plz.............



Hey Buntoo, I also have a early K850 model (December), and also had 2 times BROD + this touch-screen error.

After a few days searching on the net it was time for me to send it back to repair, so im guessing the only way to fix it is to bring it back to a service centre.

You may want to try and reflash your phone with SEUS. When my phone came back from repair, all they did was a reflash (at least thats what i saw)..



[ This Message was edited by: Killfr3nzy on 2008-10-27 18:24 ]
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Posted: 2008-10-27 19:20:05
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sandy4464 Posts: 156

I don't think there's much you can do apart from re-flash the firmware. I've had this problem only a couple of times (and once it think it was because my hands were wet, then the soft keys went very sporadic!). But the other, the keys still worked, but they 'moved' down the phone, so the three softkeys were around the 7 8 9 area of the phone

It might be a problem concerning both hardware and software, so if the phone is still within warranty, send it back for repair.
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Posted: 2008-10-27 20:41:27
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buntoo Posts: > 500

many thanks to Killfr3nzy & sandy4464

The phone is still under warranty but i dont want to send it for a repair coz it takes at least a month.... Though i've other handsets but im used to of this SEph.

And the strange thing is that the Touch keys are working 100% fine from yesterday... So what does it mean? --> It may not be a hardware prob..?
and i havn't reflashed it... i'm thinking of a reflash if the keys again create some prob.

@ Killfr3nzy are you sure they didn't open ur phone?
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Posted: 2008-10-28 10:00:13
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buntoo Posts: > 500

Esato is slowing down.................
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Posted: 2008-10-29 08:44:46
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sandy4464 Posts: 156


On 2008-10-28 10:00:13, buntoo wrote:

And the strange thing is that the Touch keys are working 100% fine from yesterday... So what does it mean? --> It may not be a hardware prob..?



it could very well be a software problem really, seeing as the K850 hasn't had the best firmware in the world. I guess you could also try a master reset to see if that has any effect. Sorry i can't be much more help on the issue.
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Posted: 2008-10-29 09:18:32
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