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jackdaniels Posts: 101

Titanium version bought simfree from CPW on 02/11/08 for £379.95 with receipt

Just opened to check to see if unlocked and contents.

price reduced to £320 inc RMSD

Have listed elsewhere


Thanks












[ This Message was edited by: jackdaniels on 2008-11-04 10:30 ]

[ This Message was edited by: jackdaniels on 2008-11-05 12:42 ]
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Posted: 2008-11-03 15:16:46
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tsj Posts: 143

pm'd
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Posted: 2008-11-03 15:20:40
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blerk Posts: > 500

Why not return it for a full cash refund?
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Posted: 2008-11-03 15:22:10
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jackdaniels Posts: 101

Already tried but they said that i can't get a refund.
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Posted: 2008-11-03 15:23:48
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NE14ASH@G Posts: 1

pm'd
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Posted: 2008-11-03 15:38:50
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blerk Posts: > 500

That is crap service from CPW, I've checked the UK consumer laws and they state that as long as the product is not faulty or mis-described they can deny a refund.

One more reason to buy things online (after checking them out in person) is that you have a cooling down period of 7 days after receiving the product. Its an EU law and allows you send/bring back the item for a full refund without any reasons what so ever.

I guess the above is not helpful for you now, but next time, if a shop has a website you can order from, order online, it gives you more rights than when you it in the shop. This also works for ordering via telehpone, any sales at a distance are covered. See this website for more information:

http://ec.europa.eu/consumers[....]fe_shop/dist_sell/index_en.htm
http://eur-lex.europa.eu/LexU[....]o?uri=CELEX:31997L0007:EN:HTML

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Posted: 2008-11-03 15:41:39
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jackdaniels Posts: 101

Thanks for the advice, they did say that i could get an exchange but there isnt another phone i like. Will see what kind of response i get from here before i decide what to do.
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Posted: 2008-11-03 15:47:26
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blerk Posts: > 500

Good luck with the sales here mate, sure others will fancy the phone.
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Posted: 2008-11-03 17:17:31
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NE14ASH@G Posts: 1

Bump
Bump
Bump it uppppppp !!!!!!!!
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Posted: 2008-11-03 17:22:10
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domipost Posts: > 500

What's the point of bumping a topic after 5 minutes? :S
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Posted: 2008-11-03 17:23:25
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