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> O2 Win's Mobile Choice Network Awards 2008
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http://www.a site.com/[....]ards_e71_phone_of_the_year.htm
Operator of the year: O2
Readers choice: Iphone 3g
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Posted: 2008-11-12 22:02:35
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Mmmm would not agree with it myself even though readers think so. I have had many problems this year with them. Vodafone won What Mobile awards.
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Posted: 2008-11-12 22:49:00
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It depends on the invididual I suppose. Yes, you've had lots of problems Bonovox, but clearly not everyone has as we must be doing something right.
Personally, working for O2 or not, I'll never go with Vodafone, ever.
I've been with all the major networks except them and given I worked for The Link until it shut, I know what their like.
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Posted: 2008-11-13 00:04:31
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On 2008-11-13 00:04:31, Daedalus85 wrote:
It depends on the invididual I suppose. Yes, you've had lots of problems Bonovox, but clearly not everyone has as we must be doing something right.
Personally, working for O2 or not, I'll never go with Vodafone, ever.
I've been with all the major networks except them and given I worked for The Link until it shut, I know what their like.
Whats the reason for not trying them haha!
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Posted: 2008-11-13 00:31:37
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Cause I've experienced their customer service first hand at The Link, and they were/are awful! We used to sit on hold for (I'm not kidding) hours waiting for them to set up a contract for us (back in the days before online contracts in store).
Their customer service was always a joke, their prices were too high for what you got. They were the first to ditch 12 month contracts and they look set to ditch 18 month too. They're like the dirty slimy underhand people at phones 4 u, but in network form lol.
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Posted: 2008-11-13 00:51:56
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lol well not alot's changed then I swear if you have a look at there forum you'll be in stitches the amount topics about CS especially.
When I joind them they were very fast and very friendley,
once your a customer though thats when it can get abit frustrating,
they just don't have a clue half the time, they need re-training
vodafone remind me of those Nationwide Building Society adverts
but still I think you should give them a go since you have done everyone else
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Posted: 2008-11-13 01:04:56
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Superluminova Posts: > 500
On 2008-11-13 00:51:56, Daedalus85 wrote:
Cause I've experienced their customer service first hand at The Link, and they were/are awful! We used to sit on hold for (I'm not kidding) hours waiting for them to set up a contract for us (back in the days before online contracts in store).
Their customer service was always a joke, their prices were too high for what you got. They were the first to ditch 12 month contracts and they look set to ditch 18 month too. They're like the dirty slimy underhand people at phones 4 u, but in network form lol.
See when you know what your talking about, maybe thats the time to open your month.
1: Customer service is as good if not better than any other network.
2: Prices are in line with or better than most networks (excluding 3)
3: Still offer 12 month contracts (o2 ditched them) 18 month is the industry standard, Sim only offers are great and 24 months is only if you want lower month tariffs, with a higher spec phone. Looks to me as if we give the customer all options.
4: Comparing vodafone to P4U is rich, since i have to deal with P4U s**t daily.
You worked for the The Link (o2 bought there stores and hired there staff, hmm i'm seeing a pattern) and that makes you an oracle on vodafone, pull the other one. When your not wearing o2 tinted glasses or using what appears to be a very old grudge, then you can talk about Vodafone as a company.
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Posted: 2008-11-13 01:31:46
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@ Super, of Question but have you ever used 02?
02 do have good standards for CS they do actually go outta there way to sort stuff for you like the time I bodged up a phone entering a illegal pin thinking it was a unlocking code,
ok they couldn't do much but they gave me the number to the manufacturer and appoligized in enourmous ways.
only time I experienced hell with them was when I had enuff of them and went to Vodafone,
I had a right laugh and joke with the sales person from Vodafone about 02 as she had come from 0range and suffered more or less the same.
I do like being with VF I enjoy there services and there recepton is very good ive not hd any issues with internet not working like I used to with 02, but I think they should train there over the phone staff up alot better!
Shop staff are generally ok they know what there doing but there abit off putting in my area most of the time
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Posted: 2008-11-13 01:50:36
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Vodafone shop staff are good they always ask you if you need help. I dont think James though is going to go with Vodafone since he works for O2. He would be a traitor lol
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Posted: 2008-11-13 02:17:00
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Bono, but he is subscribed to other network providers to aswell as 02 im sure I recall right to this lmao...
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Posted: 2008-11-13 03:29:00
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