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Dailing so called "freefone" numbers can cost a ridiculous amount of money. Mobile phone networks charge 15p to 20p a minute to call 0800 numbers which are free to landline users,according to comparison firm Moneysupermarket.com. And they charge the same when you call 0845 numbers,which should be charged at much lower rates. So that means a 10 minute phone call to your bank,energy or telecoms provider will cost you £1.50 using a "freephone" number-and £1.92 if you are unlucky enough to get through on an 0845 number. Moneysupermarket.com reckons that mobile phone networks are pocketing £88 million a year from this outrageous racket. It hits the poorest hardest because many pensioners,teenagers and people on benefits are most likely to rely solely on pay as you go mobile. You cant get a landline contract if you have a poor credit rating while anyone can get a pay as you go mobile. Phones regulator OFCOM should ster in and stop this and ensure all freefone numbers are exactly that-free-especially as many of these are for vital helplines. Meanwhile,if you have not got a landline then use a callbox a friends landline or keep your call as brief as possible. WELL I THINK ITS ABOUT TIME THIS HAPPENED. Why should the networks charge when landlines dont. Freephone should be freephone.
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Posted: 2008-11-19 01:27:00
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This has been happening since the year dot. Its just been accepted, I thought everyone knew this happened. Why is this news now?
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Posted: 2008-11-19 01:41:54
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Yes people except it but they should not. Yes its been news for a while but something should be changed about it. Why should networks charge.
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Posted: 2008-11-19 01:51:00
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Dont get me wrong, I do agree with you but I suppose im guilty of the whole "what can I do about it? I might as well accept it" attitude.
Wasnt there a website that listed the main utililtys landline alternatives to their freephone numbers?
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Posted: 2008-11-19 02:01:51
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hehe here in lil old NZ we get free calls to 0800 and 0508 (freecall) numbers via mobile
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Posted: 2008-11-19 05:23:06
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On 2008-11-19 01:51:00, Bonovox wrote:
Yes people except it but they should not. Yes its been news for a while but something should be changed about it. Why should networks charge.
The way I've always heard it is, BT don't charge for it because it doesn't cost them money. But BT charge the mobile networks to use it as it has to go through their landlines and their number diversion equipment (all 08 and 09 numbers are fronts for standard landline numbers), so the networks held off as long as they could, before having to charge the customers for it.
This has been going on for years, and O2 only changed this last year.
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Posted: 2008-11-19 10:01:37
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Just typical of rip off Britain.
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Posted: 2008-11-19 14:11:00
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It was use to be taking out your free minutes but now the case is, they charge extra 20p for that on top of your free minutes. UK networks are money making machines.
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Posted: 2008-11-19 15:16:52
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T Mobile never used to charge for 0800 numbers, they changed that about 7-8 years ago.
It is a rip off but what's the point of moaning, Apathy rules in the UK.
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Posted: 2008-11-19 15:45:02
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They charge for or dnt include 0800 numbrs in there inclusive mins. Is because they hope people think theyre free or included in there mins. Therfore losing there credit or racking up bigger bills. And o2 didnt change it last year
This message was posted from a PC Compatible
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Posted: 2008-11-19 18:56:26
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