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> my T68 sucks!
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bought jan 27 at The Hub, globe lock ,
after 2wks noticed that it wont FULLY CHARGE,
brought to semicon marcos highway for upgrade n check up, got the celp after 3days but still DOESNT WANT TO FULLY CHARGE
!!!!!!
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Posted: 2002-02-17 02:59:00
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Bring it to Smartnet or Ericsson Philippines. Semicon sucks!!!
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Posted: 2002-02-17 03:19:00
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ferrarista44 Posts: > 500
well i bought mine in Semicon Southmall.
what do you mean by not fully charging?
takes more than 4 hours of initial charging??
mine was 4 hours initial charging, an then 2 hours na lang after....
then i reach mga 310h standy time and 11h talktime....
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Posted: 2002-02-17 06:19:00
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it wont stop charging even after long long hours.... after taking off the plug, u will see the battery lacks 1 bar,(not fully charge)
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Posted: 2002-02-17 07:44:00
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problem is they dont want to change the unit.... what's the use of buying expensive phone on authorized dealers, when the unit is defective, they will not replace it, they keep on trying to repair it; wasting our manpower and time!!!
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Posted: 2002-02-17 07:49:00
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Dan,
I sympathize with you... escalate your problems to Mr. Rodney Gaviola, Head of Sony Ericsson - Services & Support Group, Philippines. The helpdesk number is 635 1860 / 635 1861. I suggest you file a formal complaint on how you, and your unit has been treated. Here is the complete address.
7/F Octagon Building
San Miguel Avenue, Ortigas Complex
Pasig City, Philippines
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Posted: 2002-02-17 08:03:00
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thank you very much mr. arnoldc for your help. im planning to email sony ericsson regarding this situation.
im wondering, if sony ericsson phil in octagon tower will entertain such complain, repair or replace or they will just redirect me to their service point
thank you very much
dan
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Posted: 2002-02-17 08:24:00
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Dan, they should. That's why they exist.
Here's the email address of Mr. Gaviola -
rodney.gaviola@enp.ericsson.se
SonyEricsson cannot afford to have a bad reputation for just a battery problem. But I think Globe is in this shit as well.
Send me a PM if you need more help.
[ This Message was edited by: arnoldc on 2002-02-17 09:39 ]
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Posted: 2002-02-17 09:37:00
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Quote:
On 2002-02-17 07:49, dan47 wrote:
problem is they dont want to change the unit.... what's the use of buying expensive phone on authorized dealers, when the unit is defective, they will not replace it, they keep on trying to repair it; wasting our manpower and time!!!
Maybe they don't need to change the unit, but just the battery??? COuldn't you ask them to try that?
Good luck
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Posted: 2002-02-17 09:42:00
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I have this problem too!
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Posted: 2002-02-17 10:57:00
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