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I own a

T68 vR1B, and I want to upgrade the firmware version. So I went to SMARTNET, an

service center, unfortunately, they cannot upgrade the SW of my phone, coz they say that it is an "Indonesian Warranty" as it says on the back of my phone. Meaning they cannot upgrade a phone with a different SW. If they cannot do it, who else will? A Nokia service center!!! Same thing with SEMICON, they say that they are also using same equipments with SmartNet, sucks!!!
I bought this phone in a none authorized dealer and I just want to assasinate them!!! I know that I've made a mistake but who cares It's still an Ericsson phone after all.
I also wrote an email to Ericsson Philippines, about my situation but until now they haven't responded!!!
If I will not be able to upgrade the firmware then if MMS comes then I have a T68m unit without this feature, sounds weird!!
If there are other T68 owners out there who have upgraded there firmware with "INDONESIAN WARRANTY" in the back of there phone, please let me know how and where!!!
Thank you, any info will be greatly appreciated!!!
[ This Message was edited by: ca_abarro on 2002-02-18 05:33 ]
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Posted: 2002-02-17 08:30:00
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where did u buy the unit?
i dont think there will be problem upgrading the software, they will just overwrite everything... just like a pc, same computer with window 3.1 upgrade to win95 to win98 to win2000.
i guess they dont want to service units that are not bought from authorize dealers.. one way of getting back at ppl who buys unit cheaper. its an evil plot
worst... u just use it n never upgrade it anymore.
ship or go to indonesia? for upgrades?
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Posted: 2002-02-17 08:45:00
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I bought the T68 unit in greenhills, coz its a lot cheaper to buy there...
They are askin for a fee for those units that are not cover by the companys warranty.
This is their way of getting back who bought units at lower rate. Isn't that enought. Coz if you bought the unit at their company, firmware upgrade is free.
I'll ship it where? to indonesia, where in indonesia? how much will I spend and how long will it take?
[ This Message was edited by: ca_abarro on 2002-02-17 09:13 ]
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Posted: 2002-02-17 09:08:00
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is that the unit w/ chinese character on it's keypad? beside the number?
if theres no prob, then u dont need to upgrade it.
if u want to ship to indonesia, check out the website of ericsson indonesia and call them up and ask. u got 1 problem, they r not fluent in english.. but it's worth the try.
or try to befriend a technician of smartnet or semicon.
i have my prob w/ my t68 too... but this is under warranty...read my T68 sucks
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Posted: 2002-02-17 09:16:00
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ferrarista44 Posts: > 500
Quote:
On 2002-02-17 08:30, ca_abarro wrote:
I bought this phone in a none authorized dealer and I just want to assasinate them!!!
tsk tsk.
that's a big prob pare.
kaya ayoko sa mga stalls and greenhills bumili eh...
no, dont ship it back to indonesia, that silly!
just persuade them....persuade.
there is only one T68.
there is only one way of upgrading it.
there is only one phone port.
so there can be no way that it's true that they cant upgrade it.

[ This Message was edited by: ferrarista44 on 2002-02-17 09:45 ]
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Posted: 2002-02-17 09:40:00
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No, It doens't have those chinese characters beside them, It's like any other Grey T68m you see on the market. The only difference is at the back say that "Indonesian Warranty". I dont event have a chinese language, just english, Indonesia and Malaysia.
Yes, theres not much problem, just kinda slow in text, t9 input, I use them a lot...besides if mms comes, its stupid that I have a T68m unit but not having this features...
[ This Message was edited by: ca_abarro on 2002-02-17 09:50 ]
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Posted: 2002-02-17 09:47:00
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I bought my t68 in HK and it also says Indonesian Warranty at the back. I haven't had it taken for upgrading, but i plan to when i have some time. Have you tried the SonyEricsson center the others have gone to? The one in Pasig?
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Posted: 2002-02-17 10:06:00
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lilalf, the one in pasig? Is that semicon? I've tried to call the semicon main and they said that they are also using same equipments as SmartNet, I haven't tried, maybe Its worth a try but I just dont wanna be dissapointed again, Im from makati pa, goes a long way even longer than the time to upgrade.
After all they're going to tell you that they cannot do it....shame...I hope not, coz its my last hope!!! Im going there next Saturday...I'll post the result here.
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Posted: 2002-02-17 10:13:00
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They say its at the 7/F Octagon Bldg. in Pasig. I think thats the SonyEricsson office here.
Shucks, ako rin Indonesian Warranty eh. R1B, bought in HK. Sana makahanap tayo ng pag-uupgradean. Di ko lang maintindihan kung ano diperensya nung atin sa iba? Ano nga ba?
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Posted: 2002-02-17 10:50:00
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Hey lilalf, Please let me know if ever you made it through an upgrade coz Im really worried...thanks.
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Posted: 2002-02-17 10:54:00
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