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> CPW are the worst phone retailers ever?
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Do you agree, they are very pushy, jump on you when you walk in store, and have the worst after service.........
Perfect example-
http://www.yorkshireeveningpo[....]r-phonesale-tactics.4747861.jp
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Posted: 2009-01-06 17:31:31
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Never had a problem with them myself. Staff have always been friendly, found out answers to questions that I had and always been helpful.
In my experience Phones4U are a hundred times worse.
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[ This Message was edited by: jcwhite_uk on 2009-11-16 12:32 ]
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Posted: 2009-01-06 17:59:54
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Yes i agree that Phones4U are a million times worse. Cant stand them. I guess even the top best retailers your still going to get some people who will experience poor service. No retailer or network is perfect. For me Phones4U are dreadful cos everytime i been in their stores(never again)its been an awful experience. And i must also say that although im with Orange their retail store staff are either poorly trained or dont give a shit. O2 on the other hand poor network but great retail and customer service. Swings and roundabouts really with retailers and networks. Carphone only ever annoyed me once. Wheng returned a phone to them they put through a second direct debit for insurance. 2 payments then came out. :@
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Posted: 2009-01-06 18:56:00
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If she was forced to buy a new phone why is she sporting as K300i in the pic!?
and yes, P4U are loads loads worse than CPW, CPW are salaried as well as bonus whereas as P4U are mainly bonus paid...
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Posted: 2009-01-06 21:28:37
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I agree CPW and P4U are terrible
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Posted: 2009-01-06 21:31:29
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^ And who in your opinion are the best retailer on the high street?
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Posted: 2009-01-06 21:32:55
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@ fatreg in my opinion its the Independent small mobile retailers as well as network specific retailers such as O2, Vodafone, Orange and T Mobile (not 3 - had bad experience in the 3 store's I go too) are good.
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Posted: 2009-01-06 21:43:09
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From the retailers I've been into it's a bit like this:
O2, Three, T-Mobile - Good
Virgin, Vodafone - reasonable
CPW, P4U, Orange - pretty poor...
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Posted: 2009-01-06 21:46:27
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2 differing opinions from 2 O2 staff! ooooooh....
I think it all depends on what you expect in store, I've not been in a store since I left retail, what my network can't do over the phone isn't worth doing!
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Posted: 2009-01-06 21:58:15
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On 2009-01-06 21:58:15, fatreg wrote:
2 differing opinions from 2 O2 staff! ooooooh....
Shush you sarccy sod
But it's worth nothing, it varies from town to town. When we were The Link, our service was nothing short of terrible because to put it bluntly, we just didn't care anymore, the company had because as dull as dish water.
Obviously not the case now, but when I've been to other mobile shops in other town, they've all had different levels of service.
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Posted: 2009-01-06 22:17:50
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