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Skills Posts: 54

I got a 3G iPhone on the weekend of release on an 18 month contract. I had a letter through during the week saying that I was able to upgrade. Just phoned them and have been offered a new phone or £150 credit on my bill if I sign up to a new 18 month contract from today. Seems a bit strange to me but i've gone for the £150. Couldn't be bothered with the hassle of selling the new handset on as i'm more tha happy with the iPhone. The way I see it, i'm getting 4 of the extra 6 months i'm signing up for free.

Anyone else had the same letter?
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Posted: 2009-01-10 16:34:07
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Daedalus85 Posts: > 500

From O2? Yeah, you've been had, O2 would never do that, and never have done. I got one come through from a 'third party company' claiming to be T-Mobile who were saying I was elegible for upgrade after only having done it about 4 months previous!

Might want to contact O2 on 202 from your phone and see what they know of it...
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Posted: 2009-01-11 00:36:07
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lukechris Posts: > 500

L as if people do this, they should be jailed for life, btw @skills, you didn't send off any details etc. did you?
May I point out probably on dedalus' behalf, O2 ring you if they want you! Wheather its to upgrade or whatever
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[ This Message was edited by: lukechris on 2009-01-11 18:52 ]
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Posted: 2009-01-11 19:51:58
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Daedalus85 Posts: > 500

Not usually they don't, we tend to send out a letter to invite you to upgrade early, or you ring us, O2 rarely ever ring customers for upgrades, especially that early on. You'd have to spend hundreds of pounds a month to get an upgrade that early.
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Posted: 2009-01-11 19:55:01
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Skills Posts: 54

I phoned up and it was O2! Got them to check and double check and they kept coming back and saying I was entitled to upgrade. Just checked my acount online and it's been credited with £150. Must be a cock up in the system but i'm not complaining!
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Posted: 2009-01-14 00:13:35
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