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SEfangirl Posts: 4

Hey, this is my first post so please be gentle!
I've had my SE w960i for just over a year and the # button is no longer working which is a bit annoying when it comes to texting because I can't use the spacebar. Has this happened to anyone else and is there anything I can do to fix it?
I just finished my vodafone contract and moved onto sim only 02 so I can't even send the phone to be fixed through an operator.
Thanks for any help : )
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Posted: 2009-01-15 21:00:35
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tranced Posts: > 500

hi and welcome fangirl

have you dropped your phone lately? have it been exposured to dust, dirt, etc?
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Posted: 2009-01-15 21:05:43
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stockzie Posts: 58

try sony ericcson update service, it worked for me befor but that numerous buttoms that wasnt working, but it was fine after update
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Posted: 2009-01-15 22:01:57
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strizlow800 Posts: > 500

Yeah, SEUS really does help when it comes to software related problems with smartphones.
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Posted: 2009-01-15 22:21:20
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SEfangirl Posts: 4

Hey, thanks for the help. I haven't dropped my phone but it might have been exposed to water which isn't good for the circuit I guess? The button is hardware, not on the touch screen so will a SE update help the situation?? I'm willing to give the update a go though.
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Posted: 2009-01-15 23:01:30
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tranced Posts: > 500

if it was water exposured then you have to be worried. try the update though. back up first
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Posted: 2009-01-15 23:45:47
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SEfangirl Posts: 4

Yes i will try the update tomorrow and let you know. What is the average price for button repair?
Thanks
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Posted: 2009-01-15 23:52:00
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SEfangirl Posts: 4

UPDATE: I updated my phone with SEUS and there was no change, yet a few hours later the button was working again. This only lasted briefly as now it isn't functioning again.
Does anyone know what this could be? Faulty/fragile circuit? It is driving me insane! - I hate using the touch keyboard to write messages...
Thanks
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Posted: 2009-01-18 22:08:42
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