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< Esato Forum Index > Sony Ericsson / Sony > Technical > w890 loads as mass storage when holding the C key Bookmark topic

Hi

I am trying to use SEUS to check if there is any new firmware for my w890, but when I follow instructions, of holding C button and connecting usb cable the phone just boots up and connects as a usb mass storage device.

What am I doing wrong?
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Posted: 2009-01-27 11:09:54
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U haven't installed USB Flash drivers. They should be in a folder that u downloaded with SEUS.

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[ This Message was edited by: Boysie99 on 2009-01-27 11:44 ]
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Posted: 2009-01-27 12:42:00
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Hi

Thanks for the reply, I tried many methods of installing the drivers, I even followed step by step instructions on this page http://www.akshayy.com/sonyer[....]/installing-usb-flash-drivers/ but it still loads as a usb mass storage device (is the phone supposed to go to mass storage mode when you hold the C button?)

Does this have to do with the fact that I have PC Suite 4 installed (with its drivers)? It wasn't this difficult the last time I was connecting my k850, and the isn't much info on the SE website either


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Posted: 2009-01-27 13:26:33
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do you have the phone off?
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Posted: 2009-01-27 13:32:56
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Yes
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Posted: 2009-01-27 13:43:38
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press 2+5 keys instead of C.
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Posted: 2009-01-27 13:51:02
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a couple of comments from me...

while other key combinations may work, the 'C' key should definitely work

I have *never* had to separately install the USB drivers. Indeed I setup a new laptop just last week and after installing SEUS I was able to check if my W890 had an update available. The drivers installed automatically when I first connected the phone while pressing the 'C' key. This has been the way it has always worked for me.

perhaps uninstalling SEUS and then reinstalling may solve this issue?
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Posted: 2009-01-27 14:19:55
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I had the same problem once but got it to work by doing a clean reinstall of the SE usb drivers.

Disconnect your mobile phone from usb and do this:

Create a system restore point as a preventive measure.

1. Go to Control Panel > System
2. Click 'Advanced' tab and then 'Environment Variables'

In System Variables create a new value using these information:
Variable name: DEVMGR_SHOW_NONPRESENT_DEVICES
Variable value: 1

Click OK.

3. Now go to Device Manager, click Advanced and select Show Hidden Device.

Now try to uninstall the drivers.

hope this helps.




[ This Message was edited by: StevenC on 2009-01-27 13:54 ]
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Posted: 2009-01-27 14:53:06
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