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balooshy1001 Posts: 16

Hi ;
I had a problem in my C905, when i create shortcuts, suddenly after i do email pulling the phone restart and all the shortcuts and the speed dials are lost, and i can't create the speed dial again, but i can create the shortcuts, but it always restarted after pulling my emails.

i thought i can flash the FW, but i don't know how to do this as i don't know what i need to have from the FW point of view, i know that i need to have A2uploader in addition to the firmware but i have problem in downloading the A2 as my Macafee is always deleting them and i can access Macafee to stop it, so i don't know other softwares that can do this. also for the FW i don't know what versions i should have and how to get them.

Also, i tried software update services, but it says that my phone is on the latest version, i tried from the phone itself, also says the same thing.

i hope someone can help me
my phone versionis
1205-9079
R1BA042
081028

and i bought the phone from Dubai in United arab eimarates where i live in Egypt
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Posted: 2009-04-09 15:49:06
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tranced Posts: > 500

hi

have you tried performing a master reset first?
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Posted: 2009-04-09 15:57:27
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balooshy1001 Posts: 16

i didn;t
but i'm afraid to do so as i'll loose all the data although
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Posted: 2009-04-09 15:59:36
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gtr83 Posts: > 500

you can backup everything first, including pushed emails, with MyPhoneExplorer.
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Posted: 2009-04-09 16:03:10
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tranced Posts: > 500

flashing the phone would have done the same.

On 2009-04-09 15:59:36, balooshy1001 wrote:
i didn;t
but i'm afraid to do so as i'll loose all the data although

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Posted: 2009-04-09 16:03:48
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balooshy1001 Posts: 16

i'll try to do now and feed you back
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Posted: 2009-04-09 16:04:04
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balooshy1001 Posts: 16

i'm trying to do a backup with myexplore but i only see contacts, events, calendar, but nothing related to emails, games, applications?
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Posted: 2009-04-09 16:07:15
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gtr83 Posts: > 500

That's because games and apps don't have to be backed up if they are on the memory card, you just have to reinstall them after flashing. The emails should be on the messages tab.

EDIT: you may also want to make sure that your pulled emails are saved on the memory card.
[ This Message was edited by: gtr83 on 2009-04-09 15:11 ]

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Posted: 2009-04-09 16:08:57
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balooshy1001 Posts: 16

so i can get the memory card out while doing the master reset and then put it again.
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Posted: 2009-04-09 16:10:38
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gtr83 Posts: > 500

Yes, are all the .jar files for your apps/games in your memory card already?
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Posted: 2009-04-09 16:12:38
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