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goldenface Posts: > 500

Jobs threat at mobile phone company

Hundreds of call centre jobs are at risk after mobile phone giant T-Mobile announced plans to move work to the Philippines.

More than 500 workers who are employed by firm Telecom Service Centres (TSC) are affected by the decision.

Around 300 staff out of 500 at a TSC call centre in Larbert, near Falkirk, 118 at a centre in Greenock, Renfrewshire, and around 100 at a TSC call centre in Yorkshire are at risk.

A spokesman for TSC, which provides contact centre services and technology support to T-Mobile, said the company had started a 90-day consultation period with staff.

The mobile phone company confirmed plans are under way to transfer work from TSC to a new centre in Manila, in the Philippines, known as T-Mobile Dela Rosa.

A TSC spokesman said: "One of our clients has decided that certain services we currently perform for them will be moved to an offshore supplier. Sadly, that puts at risk a number of jobs in our Falkirk site - hence the beginning of the consultation period."

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Posted: 2009-04-09 15:59:22
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Bonovox Posts: > 500

Whats going on in this country? Not only is all our industry going abroad now its bloody everything else. These companies dont think about people and their jobs or decent service just money money money. Orange apparently are planning on moving theirs back to the UK. I hope. This is poor.
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Posted: 2009-04-14 20:05:00
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Miss UK Posts: > 500

ive seen this happen where I worked 3yrs ago, thing now there prob guna shut up cos car parts here cost alot more to make then other countries! joJo will u be applying for a job then?

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Posted: 2009-04-15 00:17:00
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Residentevil Posts: > 500

Well computer maker Dell learned their lesson. After moving their call center to India, customers complained coz those guys english was poor, they were reading from a script and they really could not help.
http://www.msnbc.msn.com/id/4853511/
It is all about who makes the biggest noise.
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Posted: 2009-04-16 05:20:13
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