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I have just got an iPhone and trying to connect it to my PC and Itunes
It goes through the installing driver process but says theres a problem.
When i go into device manager there's a yellow icon next to it and and it seems the drivers arent installed properly.
I have attached pics below for you to see.
I have been through apples support but i cant seem to find any help for this.
I know the phones ok because it works on my wifes laptop and connects straight away so the problem seems to be on my PC
Im running XP with SP3
Posted this some place else but had no joy, hopefully someone here can help out
Many thanks
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Posted: 2009-04-19 22:39:57
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I can't see the images as I am at work...
Do you have iTunes already installed, or is this what is giving you the problem?
What is the exact error message you are getting?
What version of iTunes do you have or are you installing?
If it is a problem installing iTunes, is it from a CD or the net?
[ This Message was edited by: Mad_Bob on 2009-04-19 22:13 ]
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Posted: 2009-04-19 23:12:55
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Do you have iTunes already installed, or is this what is giving you the problem?
Yes was installed first for my wifes iShuffle but had same problem with that also., have since uninstalled/reinstalled latest version, still no joy
What is the exact error message you are getting?
Theres was a problem installing this hardware
APPLE MOBILE DEVICE USB DRIVER
This device cannot start (code 10)
What version of iTunes do you have or are you installing?
Latest 8.1.1.10
If it is a problem installing iTunes, is it from a CD or the net?
Net download
I have 6 USB ports and tried them all and all give same message.
[ This Message was edited by: gbu on 2009-04-19 22:23 ]
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Posted: 2009-04-19 23:22:50
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