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Thijs_Rallye Posts: 19

Hello to you all,

[introduction story]
My girlfriend recently bought a SE C902. (about 3 months ago)

At first she experienced some sound issues, for example, when I rang her, it sounded like she was talking to the phone from miles away. Switching to speaker mode and then back again usually resolved this problem and the sound was good.

I recommended her that she would return the phone to the shop to have it checked up. She agreed and put her phone into her handbag to drop it off at a big post office for sending it back to her provider. (KPN, Netherlands) I tried a firmware update at first, but that didn't help.

Now what happened, while she had the phone in her (way too full) handbag her display cracked. Since I know a thing or two about sending stuff for warranty repairs I knew for certain that they would claim the sound problems would be caused by dropping the phone, since the crack in the display looked like it was dropped.

So I decided to exchange the display with a new one in which I amazingly suceeded . (thanks to formymobile)
[/introduction story]

Anyway, back to the actual problem.

Now everything works brilliantly, except the damn thing won't read the M2 memory card. Unfortunatly I haven't checked if the phone read the memory card before I exchanged the display, so there is no way I can tell for sure if the problem was present before.

The phone says that there is no memory card inserted, but it's definately in there! PC reads the card perfectly. I've tried with a couple of M2 cards I had laying around, but all of them aren't recognized by the phone.

Does anyone have a tip or trick I can try, because I'm afraid if we sent it out for repair they probably are going to whine about the exchanged display.


Greetz from the Netherlands!

Thijs

Edit: checked with my girlfriend... The phone read the memory card prior to the first update, after that I haven't checked untill the display was exchanged...
[ This Message was edited by: Thijs_Rallye on 2009-04-29 20:57 ]

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Posted: 2009-04-28 21:23:09
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chandu17 Posts: 344

Hello mate after i had read all the story you provided
Im thinking that the phone is dropped down for more than couple of times and at that instant the "copper contacts" that were present im the memory slot were misplaced from the chip "or" problem might be with the software,
flash your phone to latest version.
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Posted: 2009-04-30 20:32:00
Edit : Quote

Thijs_Rallye Posts: 19

Thanks for your reply.

I know for a fact the phone hasn't been dropped at all. It got jammed in her handbag between her wallet and who knows what she's carrying in that bag . (bricks or something, guessing by the weight )

The contacts are perfectly aligned to the M2 card.

I've already tried flashing it after I noticed the card wasn't detected, you reckon I should try it another time?

Do you perhaps know the latest firmware version available for Western Europe?


grz Thijs
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Posted: 2009-05-01 23:24:34
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chandu17 Posts: 344

I dont know but
Try to clean the M2 contacts of the phone. Then try it and reply me.

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Posted: 2009-05-02 05:32:00
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aquared29 Posts: > 500

try your m2 insert to other phone, if it works then phone is the problem
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Posted: 2009-05-02 16:55:17
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Thijs_Rallye Posts: 19

@chandu, that is one of the first things I tried, but I didn't mention them in the first post since it was so obvious to me . Cleaned them with a glassfiber brush and some alcohol. (medical spirit or what is it called?)

@aquared, that already has been tried off course. The cards work perfect in the PC, my old K800i and C905. So I know for sure the cards aren't the problem. I've tried with the 2 GB one supplied with her phone, a 256 MB one and a 1 GB one from Sandisk.


grz Thijs
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Posted: 2009-05-03 15:59:55
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chandu17 Posts: 344

So what else?what would you like to do next?my advice is to flash your phone to newer version.
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Posted: 2009-05-03 16:34:00
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aquared29 Posts: > 500

ok then,
agree with chandu,
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Posted: 2009-05-04 17:23:56
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chandu17 Posts: 344

Hi thijs did u flash your phone? is the problem rectified? If the problem still persists ask SE for replacement.
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Posted: 2009-05-07 07:35:00
Edit : Quote

chandu17 Posts: 344

Hi thijs did the problem rectified?
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Posted: 2009-05-16 08:00:00
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