>
New Topic
>
Reply<
Esato Forum Index
>
General discussions >
Non mobile discussion
> Paypal question?
Bookmark topic
I've recently sold something on ebay and received the payment via paypal from the winning bidder but paypal is telling me that i can't have access to the money for 21 days providing the buyer hasn't reported any problems.
Now i've sold plenty of things on ebay but have never had any payments held for 21 days the question is this normal and safe? what if i send the item to the buyer and buyer reports a problem and my money is withheld or retracted where do i stand on this as this has never happened to me before and why i should i have to wait for 21 days for my payment to clear when item has already been paid for and item sent?
So what is the best course of action here?
--
Posted: 2009-12-13 13:03:53
Edit :
Quote
I've never had a problem with paypal myself but
I have read that this is becoming more and more of a problem lately
fortunately i have a 100+ verified paypal account (and 1200+ 100% ebay status) and so don't have these issues but if I did I don't think I'd be honouring any deal when I would be assumed by the payment system to be not honourable. Such status should be pre-determined before you use their facilities, not after you have already comitted to their services
I've been 100% happy with paypal and ebay so far but these are the kinds of stories we read about that really make me realise the power these companies have over us when we are totally honourable, though I'm sure there are many who are not, but their criteria for deciding does seem flawed
--
Posted: 2009-12-13 13:14:15
Edit :
Quote
The system is flawed alright now i'm stuck and don't know if i should post the item back to the buyer or just cancel the sale and refund the money back? as i have no guarantees that even after 21 days i will i have my money and i don't think i really want to wait 21 days for money that is supposed to be mine anyway.
--
Posted: 2009-12-13 13:32:03
Edit :
Quote
Happened to me a few years back, basically the buyer e-mailed paypal att the same time he made the payment. Telling PP that he was suspicious of me as a seller
In my case it was a plan from the buyer the whole time. I sent the goods, and lo and behold, within the 21 days the transaction was reversed, the buyer claimes to never have recieved the goods. I have the proof of delivery, but PayPal just sad FU, you aint getting anything back.
Not a big fan of paypal.
--
Posted: 2009-12-13 14:45:14
Edit :
Quote
So my suspicion was right then thanks for telling me this i will now contact the buyer to either release the payment now if he wants the item he purchased or i will cancel the sale altogether and reverse his payment back to him.
--
Posted: 2009-12-13 15:40:54
Edit :
Quote
This happened to a friend give them a call and they will release the funds
--
Posted: 2009-12-13 20:55:02
Edit :
Quote
From Paypals website:
eBay item holds - we may place a hold on a payment received for an eBay transaction when we believe there is a high level of risk that the transaction will be disputed or charged back. We may hold the funds for up to 21 days but may also release the hold sooner if the buyer leaves positive feedback on eBay or we can confirm satisfactory delivery of the item.
It may not be the buyers fault but because of the item that you sold. I havent had this happen to me yet but a friend has and didnt have any problems, as soon as the buyer left positive feedback Paypal released the funds. You should be ok if you send the item recorded delivery or Special Delivery.
[ This Message was edited by: jcwhite_uk on 2009-12-13 23:06 ]
--
Posted: 2009-12-14 00:03:58
Edit :
Quote
On 2009-12-14 00:03:58, jcwhite_uk wrote:
It may not be the buyers fault but because of the item that you sold. I havent had this happen to me yet but a friend has and didnt have any problems, as soon as the buyer left positive feedback Paypal released the funds. You should be ok if you send the item recorded delivery or Special Delivery.
It is the buyers fault as there is nothing wrong with the item that i've sold and how would the buyer know if this anyway since i haven't even sent it to him yet? Oddly he sent me a PM straight after the winning bid that he wanted the item very quickly as he was going away on holiday yet he chose to withhold my payment.This has never happened to me before either and i've been using ebay for a good number of years now
What concerns me if were to send him the item and he then opens up a dispute for no apparent then that would automatically mean i won't get my money and i have also lost my item i don't think that would be right or fair on me.
I don't intend on taking a gamble and hoping he leaves me positive feedback?
--
Posted: 2009-12-14 00:24:31
Edit :
Quote
better safe than sorry imo
--
Posted: 2009-12-14 00:27:31
Edit :
Quote
On 2009-12-14 00:03:58, jcwhite_uk wrote:
From Paypals website:
. You should be ok if you send the item recorded delivery or Special Delivery.
[ This Message was edited by: jcwhite_uk on 2009-12-13 23:06 ]
That didn't help me, i sent it with recorded delivery, and the postal services confirmed it was delivered and sent me a copy of the proof of delivery. PP couldn't care less when i sent it on to them.
--
Posted: 2009-12-14 06:37:30
Edit :
Quote
New Topic
Reply
