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< Esato Forum Index > Sony Ericsson / Sony > Software, Firmware and Drivers > HELP. K850i Center soft key not functioning.... Bookmark topic

Somebody pls help me...
I've got a strange problem with my k850, its only today that i noticed, when i press the 'D pad' down or any area
around that, the center soft key (the menu button) gets pressed... I am Confused PLS.. help me..
Its hardly two months that i changed the LCD display... and hope this is not related to that...
I really love my phone and cannot live without it... now this problem is getting worse...
what should i do..?
somebody pls help me...

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Posted: 2010-01-29 18:00:45
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Softkey contacts can get lose and when you press a key you activate the softkey.
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Posted: 2010-01-29 18:09:37
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so what should i do..?
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Posted: 2010-01-29 18:27:36
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this is quite a tricky situation and i've no experience in this but for the sake of knowledge, i will do as follows:

#1. i'll connect the phone to mpe, click Extras, click Phone keypad and play around with all the buttons there, just to find out is it the same situation happened or not if i were to physically press the button on the phone.

#2. d-pad, softkey and the keypad itself is a single plate that works together inter related that have a direct impact on the lcd. with that note, i'll open up the phone and check both the ribbon connector that connected the phone and the keypad/lcd.

#3. if it still under warranty (in this case the lcd), i'll bring the phone back to the shop and relate the problem to the lcd, that is the problem happened because of the lcd

after doing all the above, then only i'll move to next steps........can't figure out now
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Posted: 2010-01-29 20:06:45
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thanks,
i connected the phone using mpe, and the Phone Keypad responds properly to every click...
but the problem comes when i press "exactly the area between 8 and 9 keys", the menu pops out..!!! or the
respective center key function becomes active...
is it due to damaged LCD..? or should i open the case and check the connectors..?
pls help me...
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Posted: 2010-01-29 21:47:57
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Open up and check connections. It could even be a broken keypad. But lets take one step each time.
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Posted: 2010-01-29 21:54:40
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yes going to open...
got to get T6 tool... will post after...

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Posted: 2010-01-30 11:59:22
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its happend with me before my friend. ithink you must change the keypad or chek the cable of the keypad..it happend with me when my hands was wet and i think a drop of water come inside the keypad from the tuch buttum hole..so i do every thing and finaly i change the keypad you can tell any mobile market if they can fix it without change it..i hope your phone work agine.. greating
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Posted: 2010-01-31 13:33:24
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[quote]
On 2010-01-31 13:33:24, Navar wrote:
its happend with me before my friend. ithink you must change the keypad or chek the cable of the keypad..it happend with me when my hands was wet and i think a drop of water come inside the keypad from the tuch buttum hole..so i do every thing and finaly i change the keypad you can tell any mobile market if they can fix it without change it..i hope your phone work agine.. greating

/quote]
thanks navar for that...
now i am searching for a new keypad... hope it will clear the problem...
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Posted: 2010-01-31 16:30:58
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you don't need to change keypad.

remove keypad and check if it blend upwards (where middle softkey placed). if outer keypad plastics and interkeypad
touch area keep very tight, it will wrong press. there are very thin air gap between them.

clean and dry keypad touch area with Alcohol. Also outer keypad inside.

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Posted: 2010-02-01 04:10:41
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