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I took out a contract with vodafone for an iphone 3g 2 months ago. I have been having signal problems since day 1 and rang them today to complain. The man said that theres problems in my area and i could cancel the contract which i did, But they want the phone back. Am i right in thinking that once you take the contract out the phone is yours as its just an incentive to take the contract in the first place?
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Posted: 2010-06-08 22:50:52
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From my understanding is that the phone is not legally yours until you reach the end of your contract period (ie 18 or 24 months). Otherwise what is to stop you selling it now and getting another one on the same one?
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[ This Message was edited by: jcwhite_uk on 2010-06-08 22:01 ]
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Posted: 2010-06-08 23:00:00
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If they are letting you off the contract early then yes they will ask for the phone back. To them it would be like your getting the phone for nothing & getting out of the contract very early so I can see why they want it back
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Posted: 2010-06-08 23:00:48
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Yeah i understand why they want it back aswell but still the signal was pathetic its not like there doing me a favour letting me cancel.
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Posted: 2010-06-08 23:07:04
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That's not the point though. If you cannot get a signal fair enough but they let you cancel early that's the point so if you wanted to keep the phone you would have to pay the contract off.
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Posted: 2010-06-08 23:14:06
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Letting you cancel is a huge favor.
You can't have that phone after 3 payments.
lets say you have a $40 contract. you paid $120
Phone is worth $500
they won't give you $380
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Posted: 2010-06-08 23:16:57
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That summed it up
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Posted: 2010-06-08 23:22:37
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Fair enough about them having the phone back i was just wondering to be honest i dont really even care i just got a 3gs with o2 anyway, But them letting me cancel isnt a favour at all? There was no signal in my area 90 percent of the time and he even told me the signals rubbish in my area, So they shouldnt of gave me it in the 1st place
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Posted: 2010-06-08 23:43:21
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Did I miss something? You said that he said the signal was rubbish in your area. So why take out the contract in the first place?
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Posted: 2010-06-09 00:07:31
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Is it not pretty obvious that i didnt know? Its the 1st voda contract i have had they should of warned me there was signal problems in my area they knew not me. Every other network is fine.
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Posted: 2010-06-09 12:27:43
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