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I have a Zylo on 3. It often gets itself into a state whereby the screen switches on dimly for a few seconds, then will blank, then a few seconds later will switch on again at low brightness. This continues until I remove and replace the battery. Would continue until the battery runs out if I left it alone, say on a shelf somewhere. After re-inserting the battery, then after a day or so, sometimes, less,it will do exactly the same. Rather annoying, and does affect battery life.
The 3 shop said "Go away, it is a software problem which will be resolved on March 25. Download the new software from the forum."
Has anyone else experienced or even heard of this problem? Cheers
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Posted: 2011-03-13 12:14:56
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Go away that's good customer service. Being a slider phone it sounds like it could be the flex cable that connects the phone to the slider part. I would take it back to the store or call 3 up and get them to repair it. I am unsure it does not sound like a software issue but you could try re installing the software via SEUS
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Posted: 2011-03-13 12:36:00
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Thanks for the suggestion. Fairly new (3 months) phone, with low usage, and the problem repeats with clockwork like precision every 30 seconds (approximately). So on that basis I have to exclude the flexi-cable.
And now I come to think of it the software option seems therefore to be a fairly logical explanation. Screen blanking, which is on a timer of course, being not properly functional?
[ This Message was edited by: JayZS on 2011-03-13 16:10 ]
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Posted: 2011-03-13 17:08:26
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