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teerdeck Posts: 3

My Hazel is working fine but a few days ago the start up screen starting showing a greyish rectangle box with word today at the top. i have no start-up screen or screen saver picked. this box disappears when i choose the menus option. i have disconnected the battery but on restart it appears again. i have tried a partial reset but to no avail.
anyone any ideas? the phone is working perfectly otherwise

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Posted: 2012-08-02 15:59:22
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FMW300 Posts: 277

Maybe something is wrong with the default startup screen animation, like they're unable to find the file or a file error maybe. Try changing to a startup screen image & see if it will show up properly.
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Posted: 2012-08-02 17:57:20
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teerdeck Posts: 3

Thanks for the suggestion. i have put in a start up picture and although it can be seen it is somewhat hidden by the strange greyed box which sits in the centre of the screen directly over it.
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Posted: 2012-08-02 18:09:48
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tranced Posts: > 500

Probably it's a firmware bug. What's its version?
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Posted: 2012-08-02 18:27:54
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hihihans Posts: > 500

Re-installing your firmware should fix it.
Try SEUS and choose update anyway or repair.
Don't forget to backup first.
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Posted: 2012-08-02 23:13:00
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teerdeck Posts: 3

i tried updating with PC Companion and it seems to have worked (touch wood). if it comes back i will try Seus. many thanks for the help.
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Posted: 2012-08-04 14:48:03
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