Regional : Asia Pacific : BAD experience w/ memoexpress service point @ sm city n. edsa(ph)
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i just want to share this with you guys.
i was planning on having my t68i upgraded to version R6A at Smartnet Makati, however, since i dont have the time coz i live and work at Quezon City. so i went to cyberzone sm city n. edsa where the Sony Ericsson shop is located (its beside the siemens mobile, which are own and operated by MemoExpress). I asked the guy there if i can have my phone upgraded with the euro version to get rid of the font inconsistency. you know what that st*p*d s*n of a... told me, he said i cannot use the euro version bcoz we are an ASIAN country... and that was in a tone like he was saying i'm stupid.... gusto ko tuloy sabihin ANG LAKI MONG T*NG*...
so i highly suggest that dont go there for any technical matters pertaining to your phone.... ST*P*D TALAGA!!!!
sorry for the harsh words mods... wala na kasi akong magamit to describe the kind of personnel they have there....
dapat ma-report yung mga tangengot na yun eh... buti pa SMARTNET highly recommended... technical personnel pa mag-aasikaso sayo... kahit malayo dadayuhin ko na lang...
_________________
Tungsten T and SE T68i ROCKS!!!
[ This Message was edited by: GOwin on 2003-02-24 03:51 ]
[ This Message was edited by: GOwin on 2003-02-24 04:34 ]
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Posted: 2003-02-24 04:35:00
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First of all, I don't think they are SE personnel at all. Personnel of authorized service points most likely, but not direct employees.
Anyway, sorry to hear about your bad experience. Never had any since I ONLY go to smartnet
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Posted: 2003-02-24 04:48:00
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l think SE and Siemens SM North shops both are operated by memo express. they get their units from wintelcom
This message was posted from a P800
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Posted: 2003-02-24 05:03:00
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@GOwin -> ok and thanks for editing my post... now i know that SMARTNET is the best...
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Posted: 2003-02-24 08:38:00
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I agree.. the personnel there are not that customer oriented. and actually it is a great disservice for me to see a shop for Sony Ericsson and then when you ask for particular accessories and parts... mostly they will say.. they dont have it..
Sayang at mukhang poster lang ang Sony Ericsson logo nila and yet they are not doing justice to the company i greatly like in terms of excellent phones...
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Posted: 2003-02-24 16:34:00
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i just remembered, dun ako nag pa upgrade
ng firmware last december, only to find out
na nde pala latest yung nilagay sakin...
bad trip talaga! nag bayad pako ng P500
para doon.
ang consolation ko na lang cguro eh na ayos
naman yung dreaded data accounts bug =)
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Posted: 2003-02-25 16:51:00
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i had a bad experience with memo express too. i usually roam aroung sm city whenever i have free time a based on my observation, the staff of that shop are snobbish.
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Posted: 2003-02-25 20:14:00
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i dont think their have that kind of service i mean in the memoxpress SE coz when i drop by in their shop they give all the services that i want, ya they don't have that stock but i don't think its their problem maybe we should ask the dealer itself coz as far as i know they are a retailer only... and regarding with the euro version i think you misunderstood it coz im using the euro version too and according to them its not suported by SE phils. but they have the firmware for that and its kinda "bawal".... anyway before you made a statement like that, did you aproach the person in a nice way? 'coz i don't get that kind of treatment... TATA! Goodluck!
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Posted: 2003-03-03 07:38:00
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Thanks for sharing your experience, too bad they claim to be the only SonyEricsson shop here in the Philippines, rude customer relations though. :-(
This message was posted from a R520
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Posted: 2003-03-03 08:05:00
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hey guys, do you know where i can find other sony ericsson shop? please help?
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Posted: 2003-03-03 10:36:00
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