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i'll send you guys what they sent me...
" Offline SIM Unlock Department
Incomplete request
Thank you for contacting the T-Mobile SIM Unlock Department. We are
unable to process your request at this time because we need more
information. Please read below for further instructions.
In order for us to process your request quickly and efficiently, please
submit a new request with the following information:
1. Account holders name (required)
2. T-Mobile account and mobile number (required)
3. IMEI number, press *#06# on handset to get the IMEI (required)
4. Customer's contact number or email address
5. Make and model of the phone
6. Carrier's name if the phone is from another carrier
7. A brief reason for the request
Note: We can only process requests for previous or current T-Mobile
(USA) customers and we do not have access to unlock codes for equipment
purchased outside of the US or Canada.
Sincerely,
Ramon
SIM Unlock Specialist
T-Mobile USA, Inc."
just send them an e-mail....
simunlock@t-mobile.com with the above info and they will help you.
[ This Message was edited by: marco_dj2000 on 2003-03-05 20:25 ]
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Posted: 2003-03-05 17:33:00
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Thank you very much! T-Mobile is simply the best. Excellent customer service!
To other I'd just like to say that I did what advised above and two days later I get an email from T-Mobile with clear instructions on how to unlock my T300.
THANKS!
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Posted: 2003-04-03 22:18:00
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Hi,
What's SIM unlock? Is it the same as phone unlock?
Thanks
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Posted: 2003-04-03 22:52:00
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Nevermind .. don't even bother answering my stupid question
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Posted: 2003-04-04 06:46:00
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Well, what is SIM unlock? And why do we want to unlock our SIM card?
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Posted: 2003-06-13 05:41:18
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What these people are referring to as "SIM lock" is really called "network lock". What network lock means is that the mobile can only be used on the network of the carrier who locked it. When a mobile is unlocked, it can be used with any network's SIM card provided the mobile supports that network's frequency. Having an unlocked phone allows great flexibility for those who travel for extended periods of time allowing them to get SIM cards in the locations they travel to.
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Posted: 2003-06-13 13:32:59
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Brokenrecord, Thanks for you explanation. So basically SIM Lock and Phone Lock is the same thing?
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Posted: 2003-06-13 15:02:16
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no, they're not quite the same. A phone is SIM locked when it can only be used with one and only one SIM card. This means that no one else can use your phone (i.e. it gets stolen and the theif attempts to use their own SIM). If the phone is not SIM locked, but network locked, another user from the same network that the phone is locked to can use your phone by inserting their SIM card.
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Posted: 2003-06-16 06:28:01
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Aahh.. I gotcha..!! SO I can request both phone and SIM unlock from T-Mobile?
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Posted: 2003-06-17 18:11:09
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Phone lock is usually set up by the user, i.e. you. If you have activated your phone lock, you should know the code that deactivates it.
Phone lock is provided for users to protect their phones - if your phone gets lost or stolen whilst phone is locked, NO ONE can use it with a SIM card other than yours. The downside: not even the network knows your phone code, although some manufacturers preset it at 0000.
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Posted: 2003-06-17 18:54:52
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