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> Iv'e been locked out of my P800!!!
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I tried changing the sim lock codes and now im locked out.
Phone was asking for PUK code and i could not find any info in the manuals provided.
Could not contact Orange (said phone 9 in the morning)
Could not wait so tried several combos and now im getting the message Contact service provider.
More than slightly peed off.
Don't they have 24 hour care?
By the way i claim to be the first idiot to do this.
[ This Message was edited by: beljim on 2003-03-11 00:11 ]
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Posted: 2003-03-11 01:00:00
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If you enter your pin code incorectly 3 times it'll ask for the PUK code, if you enter the PUK code wrong 10 times (which you've done) you'll need a new sim card. That has just cost you £20.
Orange customer service is 24/7 so i'm not sure why you are having problems. Dial 150.
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Posted: 2003-03-11 01:07:00
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cant dial 150 cause my phones blocked
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Posted: 2003-03-11 01:09:00
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www.orange.co.uk has all the contact information needed - including the full number to dial if you can't dial 150 from an Orange phone.
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Posted: 2003-03-11 01:13:00
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Ever heard the saying, “Curiosity killed the billy cat”?
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Posted: 2003-03-11 01:13:00
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Quote:
On 2003-03-11 01:09, beljim wrote:
cant dial 150 cause my phones blocked
LOL, oops.
Dial 07973100150 and order a new sim card. It may be easier to walk into an Orange shop and do that (if they allow it).
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Posted: 2003-03-11 01:14:00
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lol.. that sux..
u shld hv just waited til lthe next day
dont u hv a spare phone?
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Posted: 2003-03-11 01:22:00
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hehehehehe...im sorry...hope ur problem wil b solvd asap...
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Posted: 2003-03-11 01:22:00
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Just contacted Orange and they are sending me out a new Sim Card.
Will be with me in about 3 days (no P800 for 3 days )
Cost £0.00
Got the Puk Code for my phone too incase of future trouble & keeping that 24/7 number to hand.
Hope the following advice helps other idiots.
Conclusion: Phone 07973 100 150 if on orange, and get your PUK unlock code. (case sorted) else
If your an idiot like me and have gone beyond the PUK then again phone the above number (if on orange). They will send out a new Sim Card by recorded delivery and as long as you send your old Sim back in the supplied free post envelope within 7 days it won't cost you a penny.
ps. Well thats what i was told.
pps. You will need to register the new Sim Card of course on
0800 0790027
[ This Message was edited by: beljim on 2003-03-11 00:51 ]
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Posted: 2003-03-11 01:49:00
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Just to clarify....
PUK is not on the phone, it's the SIM module's unlock code.
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Posted: 2003-03-11 02:11:00
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