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maartenh Posts: 4

Hi!

I have a strange problem with my P800:

As soon as I insert the phone into the USB-cradle the phone connection monitor says "connnected" but if I open the change phone dialog the list is empty. Opening sync station settings results in the error message: "no phone connected please connect and define your phone first."
The same thing happens when using bluetooth. It says "connected", but it won't find my phone.

I installed the software on a friend's PC and everything worked fine the first time.

I have a Sony R600-HFP laptop with Windows XP Pro.

Can anyone help?
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Posted: 2003-03-11 08:25:00
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Bogman Posts: 123

Not sure if this will help:
1) Right click on the "phone connections link" in your task bar (Double sided arrow) and select Properties
2) If your sync station is attached you should see a USB Connection, I think it's on COM Port 6 check that box.

You should now be connected
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Posted: 2003-03-11 16:45:00
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WoeDee Posts: 149

@maartenh
Are you behind a firewall? If so, disable it and try to reconnect.

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Posted: 2003-03-11 17:23:00
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maartenh Posts: 4

@Bogman: thanxs for the reply.
The box next to USB is checked and it also says "connected" but the sw won't identify my phone.

@WoeDee: i already tried disabling my firewall (Norton NetDefense) but it didn't change a thing...

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Posted: 2003-03-11 18:03:00
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Bogman Posts: 123

Go into "Phone Monitor" and check that your ports are enabled and NOT reserved

Hope this helps?
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Posted: 2003-03-11 18:31:00
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Andy_P Posts: > 500

The bluetooth connection on this phone for enabling the serial port is shite... I am absolutely fed up of this now... I am having to carry my sync station to work and back because I can't get a reliable BT connection.

Very disapointed.
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Posted: 2003-03-11 18:32:00
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maartenh Posts: 4

@Bogman: I've enabled the COM port for the USB cradle but reserved or not: no phone, sorry.

@andy: bluetooth works fine for me but i can only make an internet connection because the pc suite software won't find my phone...
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Posted: 2003-03-11 22:20:00
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