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< Esato Forum Index > Sony Ericsson / Sony > Symbian phones > Orange>plus P800 upgrade>plus Orange Care Bookmark topic

Guys, Make sure when you upgrade to the P800 and your plan includes Orange Care that you are still coverd!!

When I upgraded to the P800 I asked if my Orange care was still valid on my plan "Anytime 200" (£30/month)which included the insurance package when I took out the plan last year on my T68.......The answer from Orange was YES. This week I have been told that I must pay an additional £5/month because it's a "Smart Phone". I have complained to Orange but all they have said is go back to the Orange shop and complain that this was not explained to you.

Today I phoned the shop and it looks like I'm not covered but they have addmitted that this should have been explained but they were never notified by head office. I now need to wait until Monday so they can discuss with the local area manger, but said they will give me a £60 credit. They also said that they had 3 different answers form head office about excess on the P800, this might mean that if it's damaged you might be lible to the first £x I should have this confirmed next week.

Just making you all aware if you have any type of phone insurance is to ckeck if it covers the P800
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Posted: 2003-03-14 22:11:00
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Pfft phone insurance-- who needs it
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Posted: 2003-03-14 22:25:00
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You will if you drop it!!
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Posted: 2003-03-14 22:26:00
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Quote:
On 2003-03-14 22:25, malcs wrote:
Pfft phone insurance-- who needs it



Certainly not people with household contents insurance
from their mortgage lender. That's not to suggest people
should buy a house to cover their phone.
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Posted: 2003-03-14 23:09:00
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ok let me get this straight...

you are saying that the Orange Care that im paying 5£ a month for dunt account for squat if my p800 gets damaged?

if thats so, why was i given Orange Care as an insurance option if it dont cover my p800

please elaborate.... cus im confused.... and a little worried as i live in Manchester (where u need eyes in the back of ure head...)
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Posted: 2003-03-15 00:00:00
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