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I signed up for the Orange O2 Business First contrat in onestopphoneshop.co.uk
the phone costs 209 pounds and 14Pounds per month for the orange contract.
The webpage said that it comes with one year free orange care service.
The problem is: If I lost my phone due to robbery, am I be able to get a replacement from Orange? Also I want to know how much they will charge for a claim. The terms in the orange homepage did not say how much they will charge and they keep saying "lost/stolen" and not "lost/stolen/robbery"...
Furthermore I saw from pervious posts that if I unlock my phone I void the warranty from orange care, what about the insurance?
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Posted: 2003-03-16 15:13:00
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I know this is not a reply for u but i have just purchased a p800 with onestop and was wonderin what all you recieve with the phone. Do you get a desktop stand etc???
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Posted: 2003-03-16 15:33:00
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you get the lot, docking cradle 16 meg duo etc
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Posted: 2003-03-16 15:41:00
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Hi all,
I'm ordering my P800 from
www.mobilesuk.net ... has anybody dealt with them? They seemed very friendly and did a good deal too. Also said they provide all accessories that ur supposed to get...
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Posted: 2003-03-16 22:32:00
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Not sure of charges but you should be aware that mobile insurance does not cover you if lost/stolen on licensed premises or on public transport. If you mean via a burglary when you say robbery it should be covered but also by household contents insurance. Hope this is helpful
This message was posted from a T68i
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Posted: 2003-03-16 22:50:00
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Unlocking won't void your warranty according to orangeman, a user on this site who works for orange, however Orange themselves never seem quite sure, deending on who you speak to.
I don't believe you will have free Care unless the website are paying for it as Orange no longer offer it free with any voice talk plan - stingy bastards.
If you do have it or you choose to pay for it (£5 per month) it does cover loss/theft and there is no excess (charge) when you make a claim. But make sure you have the crime reference number in your hand when you phone them cos nobody at Orange talks to anyone else, they don't write notes on your account and you'll never knowingly speak to the same person twice. When dealing with their CS, always get the rep's name (full) extension number and team number or all hope is lost!
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Posted: 2003-03-16 23:37:00
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ovp 02 bf DOES come with a years free care.
its a good deal!
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Posted: 2003-03-17 00:21:00
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I bought my P800 from MobilesUK.net and got it last weekend £20.99 on Orange Yourplan400 for first 4 months . It comes with everything included i.e. Desktop cradle/charger, 16Mb Memory duo, 3 extra stylus (they must expect you to lose or break them) handsfree stereo headset/mic, 2 CD's with drivers software and extra stuff, carrycase, theres soo damn much you wont be dissapointed.
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Posted: 2003-03-17 02:22:00
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dave_uk: Thanks for your help! Last year my t68i is gone in thisw way...
when I leave the tube, the phone is gone...
I claimed for insurance and asked my friend to mail it for me. Then I flight back to Hong Kong for christmas. However when i came back to UK there was still no reply from Phone 4 U...
After another month, I found that my friend did NOT mail the letter for me(I found the letter without stamp under my bed...), even when I asked him if he mailed it that night...
I asked for a new claim reference number but they said I lost it in the tube, so no claim...
Fxxk!!!!!!!
and I still have to pay for 8 month more, 25 pounds each!!!
For NOTHING! NO SIM CARD, NO PHONE!
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Posted: 2003-03-17 20:42:00
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You can always downgrade the tariff after a certain time...i'm gonna have to do that as i'm gonna be abroad and not using the SIM card...it does seem very unfair that they are not accepting your claim...
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Posted: 2003-03-17 21:41:00
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