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> Restore from backup not working - HELP!
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I have just performed a master reset on my P800 as my GPRS stopped working for no apparent reason so I thought, no problem, I'll just reset and restore my most recent backup.
To my horror, I am now getting the message 'restore failed' after I initialise it.
Not had any problems backing up thought this is the first time I've tried a restore.
Please help - I'm screwed if this doesn't work!
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Posted: 2003-03-19 18:43:00
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Try performing it on the phone alone first, and then on mem stick.
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Posted: 2003-03-19 19:51:00
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I have, I've tried everything!
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Posted: 2003-03-19 19:52:00
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One thing would be to reinstall the pc sync, windows should save the backup even if you delete the program.
How big is the backup file? I had problems once with it not backing up all.
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Posted: 2003-03-19 20:00:00
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The backup's 21 MB inc mem stick but it won't even restore the first backup which is much smaller. If I re-install the sync, will it DEFINITELY save the backup? If I lose that as well, I'm in even more trouble, if that's possible!
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Posted: 2003-03-19 20:02:00
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Nothing is ever 100% sure in the world of computers, but windows has a "cache" to restore programs in cases like this. To be sure you can look for the file and copy it.
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Posted: 2003-03-19 20:13:00
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Uninstall the new version of the pc suite. Install the older version that one received on the cd. Had a similar problem that got sorted out. Export the backup file to the hard disk before uninstalling. It is a painful procedure but does the job. You will be required to reinstall the new version to avoid sync problems.
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Posted: 2003-03-21 10:54:00
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Before you uninstall everything make a copy of the directory containing the backups. It's an option somewhere in the backup program which tells you exactly where they're kept.
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Posted: 2003-03-21 11:04:00
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