Sony Ericsson / Sony : Symbian phones : Email Sending Problems..
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I just got my P800 a few days ago, and so far l love it. Having trouble sending email though. l can recieve just fine, but when l send I get an error message that says "Invalid address in TO, CC, or BCC field." l have tried many different email addresses with the same result. My ISP is bellsouth.net in south florida.
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Posted: 2003-03-26 01:37:00
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I have not encountered any problems with this. Are you absolutely sure the email addresses you send to are valid?
If so, do you get that error offline (i.e. before it connects to your SMTP server) or online (after the SMTP connection has been established)? I was thinking that maybe your SMTP server does not like the address and the P800 translates the smtp response this way.
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Posted: 2003-03-26 02:48:00
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It happens after the connection. It sends the message, my GPRS data counter pops up and tells me how much was sent, the I get the error message and the email never gets to where it was sent. I just tried sending an email from the P800 to one of my other Bellsouth accounts, and it worked. Very strange. I cannot send to other addresses. I've tried Hotmail, AOL, and even my @t-mobile.com work address. Any thoughts?
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Posted: 2003-03-26 06:35:00
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Maybe your SMTP server requires authentication. Have you tried that? I think it's there in the dialog to set up an email account on a P800...
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Posted: 2003-03-26 08:55:00
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You don't mention your settings but you almost certainly cannot have the outgoing server address set to that of your ISP... you have to use the one provided by your GPRS provider.
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Posted: 2003-03-26 09:07:00
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Quote:
On 2003-03-26 09:07, masseur wrote:
You don't mention your settings but you almost certainly cannot have the outgoing server address set to that of your ISP... you have to use the one provided by your GPRS provider.
that's not true. i use my own smtp/imap servers.
it's just connected through GPRS but you can use any smtp relay on the internet when the GPRS connection is established.
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Posted: 2003-03-26 20:45:00
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Ive tried just about everything. I guess l'll have to contact my ISP, but I doubt they will be much help...
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Posted: 2003-03-26 21:12:00
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Me too, but only to some addresses. It seems to depend on the domain name. @microsoft.com fails always (that's where I work), but email to my personal domains works fine. Its as if something is "pinging" the .com address to verify it. My domains respond to ping, but microsoft (and many others) deliberately do not (to help avoid DOS attacks).
My phone uses one of my personal domains for its email so ironically it can send email to itself, but not to anyone I work with. Very frustrating.
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Posted: 2003-04-26 21:10:00
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As a test, I created a special email account on a domain that the P800 email client allows. If you want to see if your email troubles are general, or specific to bugs in the P800 that stop certain domains from working, try sending anything to my test account. If it sends without an error, but other email fails to send with an "invalid address" error then you know your mail settings are correct but you hit the P800 email bug.
The email address is: esato then an at sign then controlav then .com. I havent put it here in its simple form to avoid it being picked up by bots and used for spam.
The account sends an auto-response. I dont read the msgs or keep them around for any reason. Hope you find it useful.
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Posted: 2003-05-18 02:58:00
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I found that when I used my normal email account (Freeserve) their smtp server would only deliver mails to other Freeserve users; it would reject any other addresses and kick up the same error message as you were having. Even telling it to use authentication wouldn't help.
I changed it to the smtp server of my mobile service provider's free email service, and it works fine now. Might be worth finding out if whoever you're with has a mail service...
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Posted: 2003-05-18 16:19:00
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