Sony Ericsson / Sony : GPRS, WAP, MMS and Email setup : Help gprs t68i Hate O2 Wits End Please Help
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Can anyone tell me how to get O2 mobile web working? Please. I bought a t68i almost 3 months ago on O2 UK with the express purpose of connecting to the internet with it via my ipaq 5450 PDA. I still can't get it to work. Long and boring story about SIM not GPRS enabled after 32 phonecalls but now can do the following:
-connect from phone to wap via GPRS
-connect from PDA to phone
But I cannot get an end to end connection.
(todays) error message is "wrong access point" - its set to mobile.o2.co.uk (as per the Manual Setup doc on the o2 website), it's pingable and I've tried the ip address as well. Have also tried setting up via the Mobile Web software downloaded from o2. Could it be a firmware issue? Phone is old? Can I get it upgraded.
PLEASE HELP!!
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Posted: 2003-04-10 01:39:00
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Do you have a prepay contract or PAYG?
If you are on PAYG then you cannot use the data GPRS APN.
Regards,
Phil.
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Posted: 2003-04-10 15:12:00
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Phil
I am on a contract for the phone and requested pay as you use GPRS. I have just spoke to somebody in the data team at O2 CPW and apparently, even though I have made it clear in the 50+ phonecalls I have made to them since Feb that I don't give a flying f*** about MMS and all I want is GPRS for wap and internet, my account has MMS enables and Wap GPRS - so activation of Internet GPRS access won't work - I guess they are different APNs? They are taking MMS off so hopefully it will work tommorow ....
Can someone confirm the APNs for O2 CPW UK are:
GPRS Wap:wap.o2.co.uk (not payandgo.o2.co.uk?)
GPRS Inernet: mobile.o2.co.uk
Out of interest - why can't O2 CPW customers have GPRS internet and MMS?
Thanks
[ This Message was edited by: jmjmc on 2003-04-11 10:38 ]
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Posted: 2003-04-11 11:26:00
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I think that all looks right.
As I understand it their systems wont allow you to be on both GPRS accounts. However you should be able to send MMS with the data GPRS APN (i thought you could anyway).
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Posted: 2003-04-11 11:47:00
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Ring up and ask to cancel your contract, explain that it's because you cannot get any help whatsoever with your problem, this will put you right to the top of the list.
O2 are ABSELOUTLEYFUCKINUSELESS !!!!!!!!!!!!!!!
They have upgraded to GPRS and didn't buy the manual, no-one in CS understands what they are doing.
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Posted: 2003-04-15 13:14:00
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Oooooo, stresssssssheads
Jalu
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Posted: 2003-04-15 14:02:00
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Well Jal, I work for (cough) BT and I know how it works, get the system in ,no time to train the staff, let the poor subs sort it out themselves.
02 support is the equivalent of ringing your computer helpdesk with a chipset driver problem and having the guy say "Is the computer plugged in?"
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Posted: 2003-04-15 14:24:00
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lol, I love it when the insults start flying!
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Posted: 2003-04-15 17:46:00
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steady on...
firstly you should call them up and ask them if DATA/FAX mode is fully provisioned bothway... if yo9u have one way it will not work... this needs to be set bothway and a few other options I am unaware of... hope this helps. Unfortunately I specialise in prepay as postpay is a different dept altogether.
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Posted: 2003-04-16 00:41:00
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@bigjobs
I work for *cough* o2 and I know how it works, too.
Not like that
Jalu
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Posted: 2003-04-16 00:46:00
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