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Does anyone know if 0800 (free) numbers are going to be chargable on Orange UK from May 1st? Is it just OVP Virgin ta riff or all of em? Been told different things by Orange!
Thanks
Eva
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Posted: 2003-04-13 10:55:00
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not heard of that, best not start chargin me tho, my bills high enuff already!
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Posted: 2003-04-13 11:20:00
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You are among MANY Orange OVP 0800 users that are trying to get a straight answer from Orange, lots of SMS have been sent to Virgin OVP users saying 1st may 0800 will become chargeable.
HOWEVER everytime i ask Orange they tell me either DEFFINATELY NOT or DEFFINATELY YES.
But it seems normal Orange contracts 0800's are still safe.
If Orange start charging for 0800 numbers they will loose SO many customers overnight they will seriously regret it.
Because they took on huge numbers of people who migrated to them from T Mobile when they started charging for them last year.
I have a OVP Virgin sim & have not recieved a sms, but i think Orange are testing the water with this one.
And may well start charging on 1st may.
BUT if we take out a contract with them to get free 0800's then they could suddenly do the same again on the normal Orange contracts so don't do it is my advice.
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Posted: 2003-04-13 14:42:00
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People wont leave Orange if they charge for 0800 numbers as Vodaphone O2 and T-Mobile all charge for them as well.
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Posted: 2003-04-13 23:53:00
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@Jammers,
Lots of peoples SOLE reason for using orange is to use the 0800 numbers for calling card services, if the 0800's become chargable then it wont be the most attractive network for those people,you may not be aware but the press released news when T Mobile stopped free 0800's that orange gained a huge number of T Mobile customers.
We are not just talking about those adverts in the paper that let you ring them on a 0800 number, were talking about CALLING CARD SERVICES, its a way of using a mobile to make daytime calls at less than landline rates ie; 2.5p per minute, this is done using 0800's.
This means you use your mobile all the time even at home for thousands of minutes & instead of a £200 monthly cost you only pay £20.
THAT IS WHY WE ARE WORRIED.
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Posted: 2003-04-14 01:45:00
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So....let me get this straight - stop me if I'm wrong.
At the moment, there is a way to circumvent Orange's usual call charges by using (presumably) another company and an 0800 number, which is currently free?
If that's correct, how can you assume Orange will keep 0800 numbers free if this is going on and they are losing money?
The same thing happened with the 070 personal numbers. It was found that they were being abused and as such companies started charging for them.
It's interesting to note that Orange advisors don't give you the same answer. That could, in theory, suggest that they don't have a proper line to feed you guys yet which suggests there is something being worded *very* carefully in the background.
Just my two pence.
Jalu
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Posted: 2003-04-14 02:15:00
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i thought that if the tariff changes in any way, the equiv OVP reflects the change. So i would assume that if VM start charging for 0800's then that OVP plan would also do so....
but then again, Orange have made some major changes to the Pay as you Go plan, effective 1 May 2003... so there's a possibility that they will also "butcher" the pay monthly plans...
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Posted: 2003-04-14 02:45:00
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Orange don't lose money when you phone 0800 numbers - in fact they make money since the 0800's company pays Orange whenever they handle a 0800 call. Orange's problem is that when people use 0800 Calling Card Sevrices they are loosing revenue since the calls are ones that Orange would like to charge you for. They don't make nearly as much money on 0800 calls. It has always been their policy to charge for "known" CC 0800 numbers but there are quite a few that are not on Orange's "known" list and so don't get charged.
The 1st May thing does look likely since it is now mentioned on their website in the OVP Virgin smallprint. I'm not sure what the legal implications of this are though since so far I have received no notice from Orange that they are going to start charging and I think I only have a few days to change tariff before I start getting stung. If they haven't notified me by 1st May and they start charging then I will be stuck for nearly a month before I can change to a better tariff (like HSD tariff where 0800s are still, for now, free but it costs £10/month line rental).
Oh and by the way the "real" Virgin tariff never allowed all 0800s to be free anyway - only a selected list of approved 0800 numbers were free (for charities and other "essential" numbers IIRC). So in that respect OVP Virgin customers always had a better deal than they "should" have got. Still won't stop a lot of people think about leaving Orange though!
[ This Message was edited by: simon69c on 2003-04-14 09:13 ]
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Posted: 2003-04-14 10:07:00
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wtf is OVP?????????????????????????????
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Posted: 2003-04-15 04:56:00
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OrangeValuePromise.
Basically,if u prefer a different network providers tariff,Orange will match it on their network.
This message was posted from a T68i
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Posted: 2003-04-15 05:02:00
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