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o44wen Posts: > 500

Hi a mate of mine has got a Photo Messaging from Orange two weeks ago, i was wondering if anyone new if the new phone SIMs come already MMS enabled?

I have a message i want to send her but not sure if she has the service on or not and if i asked her she wont probably have a clue.

Thanks Orange users,
OWEN
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Posted: 2003-05-01 21:38:00
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slattery69 Posts: > 500

if its a new phone should be set up for her
worst case is she will get a text msg with a pasword to log onto the orange website were she can view the msg anyway
hope this helps
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Posted: 2003-05-01 21:47:00
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dave_uk Posts: > 500

The SIMs are all MMS-capable and the service is pre-enabled on all compatible new handsets. However, you need a GPRS data account to use MMS. For this to be activated, you can call Orange Fax & Data on 156.

Dave
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Posted: 2003-05-01 22:00:00
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o44wen Posts: > 500

Thanks for all your help,

I have told her now to call Orange
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Posted: 2003-05-01 22:19:00
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jonbob.com Posts: 175

Quote:
On 2003-05-01 22:00, dave_uk wrote:
The SIMs are all MMS-capable and the service is pre-enabled on all compatible new handsets. However, you need a GPRS data account to use MMS. For this to be activated, you can call Orange Fax & Data on 156.

Dave


No you don't, customers only require the MMS product to be active on the account - GPRS is included within this. The actual GPRS product is only used for WAP and Internet access.
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Posted: 2003-05-01 22:36:00
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dave_uk Posts: > 500

Quote:

No you don't, customers only require the MMS product to be active on the account - GPRS is included within this. The actual GPRS product is only used for WAP and Internet access.


Yes, you do require a GPRS data account, known, for example, as OrangeMMS. This is a data account, or profile. MMS is not a product - they are just messages. The transmission of them involves GPRS. So, therefore, I repeat, GPRS access needs to be switched on on your account before the service will work. No, you don't need a GPRS bundle, as MMS is charged per message, not per MB.
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Posted: 2003-05-01 23:34:00
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jonbob.com Posts: 175

I'm telling you this now, as someone who provisions this stuff every day - Orange DOES NOT need to activate GPRS specifically on a customer's account - only MMS, which includes GPRS within that item.

All customers need is the correct settings on the phone and the MMS product on their account.
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Posted: 2003-05-02 09:34:00
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