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fivad Posts: 5

I have downloaded directly to P800 a trial version of Tracker (1.01) and performed the automatic installation. No problem was shown.

However, after rebooting the phone, the boot was incomplete and I had access only to the phone functions of P800. I could dial and receive calls and see the dialers info from my contacts but I could not access the rest of the OS programs like Messages, Calendar, Programs not even browse through my contacts list.

I'm a bit desperate because in two days I have an important business trip and I have to have P800's full functionality back by then!

Any help would be appreciated.
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Posted: 2003-05-29 21:45:20
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ShaneMcFarland Posts: 142

Did you try uninstalling Tracker? I'd do that first, and then when you get back from business worry about it. A new version of Tracker will be out by then anyway.

If you've already uninstalled Tracker and it still is broke, then backup your phone (if you haven't recently) and try a reset.
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Posted: 2003-05-29 22:01:19
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fivad Posts: 5

Shane thanks for the reply.
I would have uninstall it or reset it if I had access to those functions in my phone!

The application toolbar at the top as well as the status bar at the bottom are missing and I have tried unsuccessfully various tricks to access the other P800 apps.

I know that restore is the last frontier but it means that I'm loosing some data and also I'm not so sure if restore will cure it.

Is there a way to make a hardware reset?
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Posted: 2003-05-29 22:11:28
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mbailey Posts: 105

I had a similar problem when I installed IR remote, but as I see on this forum loads of other people have installed both apps without problems.

I can only assume that it must be a bug in the installation routines on the P800.

When I installed IR Remote I rebooted the phone but had lost a lot of the icons at the top of the screen, could not access Control Panel and could only use basic phone functions. I did a restore from a backup and thankfully it all worked well!

I just hope you backed up your phone recently! If not, that's a lesson for us all...
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Posted: 2003-05-29 22:40:05
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fivad Posts: 5

Thanks mbailey, it feels much better to know that it has also happened to someone else and that the problem can be solved.

I only have to wait until tommorow to make a restore from my office.

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Posted: 2003-05-29 22:58:19
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fivad Posts: 5

Restore did its work. P800 back in action!

(... now that I know I'm going to try to install tracker again!)
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Posted: 2003-05-30 15:05:41
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