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hmo66 Posts: 5

I bought a P800 yesterday and took it straight to the service center for upgrade. It took them 20 minutes (I did not try the phone before that). When I got home and started playing around with it, I found out that there is a dark vertical line along the right third of the camera preview and in taken pictures. Is this a defect in the CCD or caused by the upgrade? what should I do (return the phone for replacement?)

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Posted: 2003-05-30 12:26:40
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arroyootje Posts: > 500

Yeah man, that's not normal, just get it replaced...
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Posted: 2003-05-30 12:28:20
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701 Posts: > 500

I think its a fault..what about when playing with it and going thru menus?still there?cuz if it does..then its a fault This message was posted from a WAP device
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Posted: 2003-05-30 12:29:54
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hmo66 Posts: 5

Thank you for quick reply. I am building "energy" to go back there and firmly request a replacement. I am sure they will tell me that they can fix it for me, but that's factory defect and I should not pay for it (by having a refurbished unit)..... am I right?
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Posted: 2003-05-30 12:31:54
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Swag Posts: > 500

Yes, you are right...

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Posted: 2003-05-30 12:33:30
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Mimzo Posts: > 500

Man, if you just got it, fixing shouldn't be an option. You have to insist that they replace it for you - it's not a cheap phone to have to live with a fault like that from day 1.
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Posted: 2003-05-30 12:46:38
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zorgski Posts: 21

You can replace any SE phone within 7days after purchase, that is if the phone was defect when you got it.
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Posted: 2003-05-30 12:59:34
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hmo66 Posts: 5

Is this "replacement scheme" is an international SonyEricsson one or depnds on the dealer (local agent)? where can I find it?
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Posted: 2003-05-30 13:13:04
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zorgski Posts: 21

Contact the SECCC in your country to check that out...
goto www.sonyericsson.com and then click your way through =D
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Posted: 2003-05-30 13:49:37
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dracula Posts: 78

strange that the upgrade only took 20 minutes, because i'm very sure that it takes 55minutes!
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Posted: 2003-05-30 16:06:52
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