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I have just bought a new P800 from Phones4u. I only bought it from them as they were willing to price match a price I had seen on the internet. I bought the phone for £199.99 on Orange talk 200 + 120 texts. First off they took 1 whole hour to conect the phone, and this after they told me I could not have it on my account, because I already had three phones on my account. This I have found to be not true today from Orange them selves. Second, They have caused no end of problems today, because when they regerstered the handset, they did it in my wifes name as a new account, but used my date of birth and proffesion.. Third I requested to have Orange care added to the account, only to discover that they have not done so nor have they activated international roaming which was also requested,nor Orange access which was also requested. But the two salesmen had a long argument about whether their insurance covered the P800 and I told them several times that I did not want their insurance, but this did not seem to have any effect. So at the end of this I have saved between £30 and £70 on the price of the handset, only to spend most of today on the phone trying to sort out their mess.
The moral of this story is, that as long as I have breath in my lungs, I will never go back to Phones4u for so much as a topup card for my sons PAYG phone.
Anyone else had an experience like this from Phones4u.
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Posted: 2003-05-31 04:08:21
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They are awfull, also go to Carphone warehouse if getting o2 or Voda contracts because phones 4 u have hidden minimum call charges & other "gems" to take more of your money, for EG get the EXACT same tariff at Phones4U as you would at CPW & on a monthly basis it will cost you MORE for the same calls,they also tell utter lies & the insurance conversation was probably staged to sell you their insurance which they get more money from than the phone contract they sell you ! a favourite ploy of theirs is to put hand written unbelievabley good offers in their window only to be "out of stock" for the entire period of the offer, they just wanted you in the Replacement window showroom......SORRY i mean PHONEY shop. oops should that be PHONE shop.
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Posted: 2003-05-31 05:58:02
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Phones4 U is crap, indeed!
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Posted: 2003-05-31 07:34:05
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dont talk 2 me bout phones4u...had numerous problems wiv them...neva agen. Was planning on getting it from the link (my T68m last august) but they didnt have it in stock so Phones4u price matched it 4 me - also got me 2 get insurance sumhow...think im gonna stop it now coz aint worth it at all and i gotta payt £50 excess newayz if i make a claim
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Posted: 2003-05-31 09:46:03
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They were trying to sell me a T610 on Voda for free on a £46 per month tariff. The manager said it will be £30 on a 200 min tariff and £100 for a lower tariff. Then some smart arse commission-led salesBOY said it will be £200 on the 200 min tariff. I said I'll go to Vodaphone because they know what they are doing and you guys don't. Has anyone noticed all their saleBOYS are Ali G impersonators Init, wicked etc. Also T-Mobile are trying to stop selling through phones4u as they get 90% of their bad debt customers from phones4u.
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Posted: 2003-05-31 13:56:27
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one word: cowboys
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Posted: 2003-05-31 14:09:50
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gadgetboytom Posts: > 500
Come and see me i work in CPW
we will sort you out
just go to the eltham store and ask for tom.
[ This Message was edited by: gadgetboytom on 2003-05-31 13:26 ]
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Posted: 2003-05-31 14:26:02
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I've only been in there once - I went in and the two 'salesmen' were sat on their desks. It was the time of the first Matrix film and I wanted a 7110 - they were playing with one and took great pleasure in showing me, but laughed when I said I wanted one.
"You won't be able to get one for ages, yet."
Gits, I've never been in since
Jalu
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Posted: 2003-05-31 14:36:36
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I went in there once wanting a t68m on Orange, the man said do O2, exactly the same tariff but I'll give the phone for free (was £70) I said no cos everyone I ever speak to is on Orange so when I go over my minutes it'll be cheaper. He then goes well have the O2 and I'll give you Insurance on it (at the time Orange Care was automatically included on any new contract) I told him this and he was sayin thats a load of crap. Walked out went next door to the Orange shop, they said they didn't have any and when I asked about the Orange Care she said I was right. I then went back next door and left a small explosive device at the front of the door.
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Posted: 2003-05-31 14:52:17
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I wish I had, except thinking about it blowing the shop up would cover the entire centre with their crap
Jalu
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Posted: 2003-05-31 14:53:17
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