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> MacAfee and P800 don't mix
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Ok Norton works. But for all you McAfee fans here is the McAfee tech support response: (You can try and see if it works, I'm using Norton now)
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Thank you for contacting McAfee Consumer Online Support. My name is Ronnie. Having reviewed your e-mail regarding unable to synchronize your Sony Ericsson P800 software to run when the VirusScan 7 software; I would be happy to support you in resolving your issue.
To resolve this issue, you will need to exclude the folder for the Sony Ericsson software that you use to synchronize your mobile phone with your PC. To do this, please open up your VirusScan main window, Click on "Configure Automatic Protection Settings" under tasks, Click on the Advanced button, Please Click on System Scan icon on the left hand side panel.
Then click on 'Exclusion' tab...Please browse out to that folder that contains files for synchronizing your mobile phone device with your PC and then add that folder to the exclusion list.
Once that is done, your issue should resolve.
Thank you for visiting McAfee Online Support. I appreciate the opportunity to support your needs. You may receive a survey asking for your comments on this e-mail experience. Your feedback will help to ensure that I'm providing the highest quality service possible.
Regards,
Ronnie S.
Technical Support Agent
McAfee Online Technical Support
JHI1001
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Posted: 2003-05-31 05:46:10
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I've found that most solutions that Mcafee provide rarely work anyway, which is why i gave up and changed to Norton, all things are well with Norton and i wont be going back
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Posted: 2003-05-31 11:59:28
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I never had a problem with syncing whilst using McAffee, but I did find mRouter crashed regularly requiring a reboot to come back to life. Saw this at least once per day. Switched to Norton a week ago, not had a single crash yet. This in on XP by the way.
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Posted: 2003-05-31 17:47:30
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yep it was mrouter that kept crashing on me too
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Posted: 2003-05-31 18:16:11
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Its a shame because Norton doesn't half make your PC run slow
Changing scanning from "Comprehensive" to "Smart Scan" seems to help alot though.
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Posted: 2003-06-01 13:26:55
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Thanx for this contribution becos it just saved me a lot as i kept getting that Mrouter crash all the time with Mcafee. Now i have Norton all goes well:)
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Posted: 2003-06-01 22:20:04
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mines fine no problems (yet...) im runnin mcafee virusscan enterprise 7 on xp
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Posted: 2003-06-02 17:46:41
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Quote:
On 2003-06-01 13:26:55, zaphod wrote:
Its a shame because Norton doesn't half make your PC run slow
Changing scanning from "Comprehensive" to "Smart Scan" seems to help alot though.
i find my pc runs faster with Norton than with McAfee tbh
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Posted: 2003-06-02 19:37:10
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guys, i'm running xp pro and mcafee virus scan enterprise and funnily had no problems for the first month of sync operation with my p900!
suddenly mRouter started crashing few secs upon putting phone in the cradle, giving "fatal exception - thread bla,bla" with all connections and ports disappearing in Phone Connection Link window.
Reinstalled sync sw several times, including latest 2.1.1 but still crashing
Your help would be greatly appreciated.
merry&happy
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Posted: 2003-12-23 17:45:13
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Arfi-Gorgona Posts: > 500
No problems with xp home and mcafee the problems with the cradle i have them with mcafee or not but not now i fix it sometime ago but idont remember how anymore..
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Posted: 2003-12-24 00:08:31
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